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Verizon

3.0

About this business

Location details

25 Brattle St, Cambridge, MA 02138, Cambridge, MA, 02138, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.0254 reviews
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Stephanie Hansen's profile image
Stephanie Hansen 
on Google
2 weeks ago

SCAM alert - I can't say if this scam is being perpetrated across Verizon or just at the Harvard Square location, but if you trade in a phone, make sure that your trade-in value is reflected correctly. When my trade in value was reflected inaccurately, I spent weeks on the phone AND in person trying to get the trade in-value corrected. I was told it was updated, when it wasn't, and in the end I was told it didn't matter because my bill was correct. I said, "what about my bill in a few months?" I was told it would be fine. Of... read more

Igor Levchenko's profile image
Igor Levchenko 
on Google
2 weeks ago

I just needed to drop my old phone for traid-in at this Verizon location. The customer service representative was completely useless and arrogant in helping with this simple and straightforward task. I would give zero stars if I could. 

Y Chung's profile image
Y Chung 
on Google
a month ago

I needed help transferring my phone number to a new phone today, and Jazzmin was helpful. After confirming some basic information with the store, the process didn't take long to complete. Am satisfied with the service provided and happy to leave this review. Thanks! 

Domenic Narducci's profile image
Domenic Narducci 
on Google
2 months ago
Ranjan Mishra's profile image
Ranjan Mishra 
on Google
2 months ago
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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3 star rating with 254 reviews. 

When is Verizon open?

Verizon is open now. It will close at 5:00 p.m.  

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