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Verizon
- Mobile Phones
- Brooklyn, NY
About this business
Visit our store at Brooklyn for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location details
8524 5th Ave, Brooklyn, NY 11209, Brooklyn, NY, 11209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Terrible experience with this store. Last Saturday my wife and I spent about 8 hours in the store trying to upgrade my iPhone 12 pro to iPhone 16 pro max. At first everything went well but I was a bit alarmed that they charge $30 for data transfer. Then, after the new phone has been activated, it turned out that I can’t make and receive calls. The store manager named Jonathan behaved very unfriendly. He said that Brooklyn experience Verizon network outage since Friday and if I go to Manhattan or Queens then my new phone can ... read more
The worst treatment you may find I asked one of the workers for the PUK code But he said I should call customer service And when I told him that they take a long time to answer the calls And say they are ready to give me the PUK code, but they will charge me $30
I got what I needed but it was an extremely painful experience. Sales associate Mikayla(?) was a nice person but extremely ineffective. Spent about an hour and a half filling in the same information multiple times. Edit: I ended up canceling the plan and returning the device the same day I got it. Verizon has really gone downhill.
If I can give zero starts I would By far the worst service. Slow, rude, incompident Don’t waste your time
They lost my business due to short female worker. She couldn’t explain any of the options for lines and instead chose to dance around and sing. Unfortunate customer service, Verizon should consider firing her. Asked her to stop and she continued so I left and went to T-MOBILE
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.3 star rating with 296 reviews.
When is Verizon open?
Verizon is open now. It will close at 7:00 p.m.
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