This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Verizon
- Mobile Phones
- Brooklyn, NY
About this business
Visit our store at Brooklyn for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location details
8524 5th Ave, Brooklyn, NY 11209, Brooklyn, NY, 11209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
I have tried to upgrade my phone twice at this location and I will never return back. The first time, the issues I was having with my phone were completely dismissed and I was sent away. I visited for the second time today, because now my phone has damage and has continued with the same issues that were dismissed — and I was met with the worst customer service. I was spoken to in a very rude manner, told that she “would not say it to me again,” before I was just moved on from to another customer. I’m 23 years old and I doubt... read more
Son muy buenos buscando trabajo ellos están asiendo todo para buscarme un trabajo espero conseguír pronto
This location is solid. It gets super busy because of the location but the staff is knowledgeable, friendly, and willing to help you out. I had a complex issue where I had to return a device that was over the return period & it’s at fault of corporate. They were willing to actually make the phone calls and help me out, rather than just pushing me away and saying “sorry can’t help you” like the 1-800 number does. If you need anything, I recommend this store
Very poor customer service and crooks ! They lied to my 70 year old mom about a promotion which turned out to be a lie . She ended up with a new phone line and number which she did not have any knowledge about. They are probably stealing numbers for their own benefit somehow . She felt conned by a crook .
The customer service at this location is probably the worst of the worst! I didn’t have the option to give a zero and had to give 1 star which is def too much. I was there with my family to fix an issue which wasn’t resolved over the phone which was another terrible experience. My cousin was on the phone with them for days and hours. Everyone claimed to be an expert but didn’t know shit and kept transferring the call over. Which started the process all over again. Verizon sucks! They told us to come into the store. When we g... read more
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.2 star rating with 319 reviews.
When is Verizon open?
Verizon is closed now. It will open tomorrow at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com