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Verizon

3.7

About this business

Location details

11409 Midlothian Tpke, Richmond, VA 23235, Richmond, VA, 23235, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.7406 reviews
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Shel C's profile image
Shel C 
3 weeks ago

Jonathan the Lead really knows his stuff. Great sense of humor. Customer service very helpful in a very tense moment for me. Thank you for resolving the issues with my phone. 

Earl Seaborne's profile image
Earl Seaborne 
3 weeks ago
mohan krishna atluri's profile image
mohan krishna atluri 
2 months ago

I had a very disappointing experience at this Verizon store. The staff was rude and unprofessional, and it was clear that they did not know how to properly handle customer requests. We were left waiting for a long time without any communication or update, which is extremely frustrating and disrespectful of customers’ time. When we asked the staff to call the manager so we could explain our situation more clearly, the employee left and returned after about five minutes. During that time, we saw her eating before coming back. ... read more

Larry Harris's profile image
Larry Harris 
3 months ago

I had to pay bill at local location because when mailed their office staff keep closing my payment. When I call their staff they blame the USPS. TRACKING SHOWS THIS IS A VERIZON PROBLEM. 

Bianca Glovinsky's profile image
Bianca Glovinsky 
3 months ago

Terrible experience in store. No wonder everyone is leaving Verizon. The manager, Sam, was very dismissive and quite rude when I was asking him some questions. I don’t recommend this store or Verizon in general. 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.7 star rating with 406 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 10:00 a.m. 

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