This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Verizon
- Mobile Phones
- Richmond, VA
About this business
Location details
11409 Midlothian Tpke, Richmond, VA 23235, Richmond, VA, 23235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I had a very disappointing experience at this Verizon store. The staff was rude and unprofessional, and it was clear that they did not know how to properly handle customer requests. We were left waiting for a long time without any communication or update, which is extremely frustrating and disrespectful of customers’ time. When we asked the staff to call the manager so we could explain our situation more clearly, the employee left and returned after about five minutes. During that time, we saw her eating before coming back. ... read more
I had to pay bill at local location because when mailed their office staff keep closing my payment. When I call their staff they blame the USPS. TRACKING SHOWS THIS IS A VERIZON PROBLEM.
Terrible experience in store. No wonder everyone is leaving Verizon. The manager, Sam, was very dismissive and quite rude when I was asking him some questions. I don’t recommend this store or Verizon in general.
Go see Javier. Was super helpful and broke down all of the information for us. We got exactly what we wanted.
Worst customer service I’ve ever experienced. Thomas the associate had no social skills or customer service. Was there gonna hour and couldn’t get a price or quote. Manager was even worse.
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.7 star rating with 404 reviews.
When is Verizon open?
Verizon is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com