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11409 Midlothian Tpke, Richmond, VA 23235, Richmond, VA, 23235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Mike was excellent and understood how to help me with my new phones and moving forward will be my favorite Verizon in Virginia! That's customer service
Jonathan the Lead really knows his stuff. Great sense of humor. Customer service very helpful in a very tense moment for me. Thank you for resolving the issues with my phone.
I had a very disappointing experience at this Verizon store. The staff was rude and unprofessional, and it was clear that they did not know how to properly handle customer requests. We were left waiting for a long time without any communication or update, which is extremely frustrating and disrespectful of customers’ time. When we asked the staff to call the manager so we could explain our situation more clearly, the employee left and returned after about five minutes. During that time, we saw her eating before coming back. ... read more
I had to pay bill at local location because when mailed their office staff keep closing my payment. When I call their staff they blame the USPS. TRACKING SHOWS THIS IS A VERIZON PROBLEM.
Verizon has a 3.7 star rating with 407 reviews.
Verizon is closed now. It will open at 11:00 a.m.
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