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Verizon

3.7

About this business

Location details

11409 Midlothian Tpke, Richmond, VA 23235, Richmond, VA, 23235, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.7394 reviews
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Matt Pritchett's profile image
Matt Pritchett 
3 weeks ago

Customer service here is horrible. It was like pulling teeth to get my questions answered and the dude that helped acted like I was dumb and should’ve have known the answers. Super frustrating experience. 

nick lemacks's profile image
nick lemacks 
3 weeks ago

Stand there with no help for 20 minutes just for the guy to tell me you can't transfer your number from an existing verizon account and take advantage of any of the offers for new accounts. Guess I have to go with anyone but verizon, thanks. 

Samer Alaawar's profile image
Samer Alaawar 
a month ago

Good service 

Donna Justis's profile image
Donna Justis 
a month ago

The first time I went in I was basically blown off. I went back a couple of weeks later and was assisted by Melissa. Melissa gets five stars! She was personable and took the time to resolve my issues! Thanks Melissa! 

Jessica Taylor's profile image
Jessica Taylor 
a month ago

Adrian and Mike were amazing! So helpful with upgrades, adding perks, and troubleshooting. Thank you both! 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.7 star rating with 394 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 10:00 a.m. 

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