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Verizon

3.6

About this business

Location details

7606 Trailside Dr, West Chester Township, OH 45069, Pisgah, OH, 45069, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.6402 reviews
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Nate Bechtel's profile image
Nate Bechtel 
3 weeks ago

Customer over 20 years and worst experience I've ever had with a Verizon store or rep. Shawn was dismissive and combative and had no interest in negotiating to keep a long time customer. Shawn didn't even pull our account, said that their corporate line was wrong and they couldn't do anything more at the store. I said we would go with T-Mobile's offer and Shawn's answer was "well, when their prices go up in three years, you can come back to us" and walked away.... May stay with Verizon but wouldn't work with Shawn or any sto... read more

SM Mills's profile image
SM Mills 
a month ago

As a new Verizon customer it’s disappointing to go to a store for help and be treated as if you were an inconvenience to the staff. My husband’s experience at the Colerain store was beyond unacceptable. Customer service was terrible. So we tried the Liberty store and wow we couldn’t have been happier with the customer service we received from Zack! Zack was pleasant and went above and beyond to help us! Thank you Zack for providing us with an excellent experience! 

Deanna Smith's profile image
Deanna Smith 
a month ago
william mormile's profile image
william mormile 
a month ago

You CAN get an iPhone anywhere, but you SHOULD go buy a phone from my guy Darien. He was warm, knew what he was talking about, and explained everything well so I did too. Just an incredibly friendly person who's excellent at his job. 

Soft Wash Solutions LLC's profile image
Soft Wash Solutions LLC 
a month ago

Cheyenne was great to work with. Very patient with an old dog 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.6 star rating with 402 reviews. 

When is Verizon open?

Verizon is open now. It will close at 8:00 p.m.  

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