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Visit our store at Arlington for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
1100 S Hayes St Ste 3032, Arlington, VA 22202, Arlington, VA, 22202, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 9:00 p.m. | |
Tue | 10:00 a.m. to 6:00 p.m. | |
Wed | 10:00 a.m. to 8:00 p.m. | |
Thu | 10:00 a.m. to 9:00 p.m. | |
Fri | 10:00 a.m. to 9:00 p.m. | |
Sat | 10:00 a.m. to 9:00 p.m. | |
Sun | 10:00 a.m. to 7:00 p.m. |
Staff refused to reset pin even though 1800 number and other stores told me they could do so if I presented ID. They insisted I had to call the 1800 number or order a replacement for my phone for which the screen wasnt working. Awful customer service.
So im still waiting in the store, which is fine. But its been several minutes and an employee walked passed and no one greeted me. Customer svc is a zero
Extremely unprofessional staff. They take 1 second to sell you plans and add them to your ssn. The moment that is done they act as rude and arrogant employees. Had to visit the store 5 times and even then my issues were not resolved. You ask them something, the staff rolls their eyes at you showing utmost disrespect. Terrible experience and hope no one else gets the same. And to the staff “you don’t wanna work, i dont care. But if i come and ask you a question, you better do your job”
Verizon has a 3.5 star rating with 218 reviews.
Verizon is closed now. It will open at 10:00 a.m.
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