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Verizon

3.5

About this business

Location details

1100 S Hayes St Ste 3032, Arlington, VA 22202, Arlington, VA, 22202, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
3.5258 reviews
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Xuan Khanh Le's profile image
Xuan Khanh Le 
a week ago
Miray G's profile image
Miray G 
2 weeks ago

The guy at the front, short and round was super rude. Didn’t even want to hear our issue that we were having with our device. Been a Verizon customer for 3+ years and this is how I get treated? I was sent home and told to call customer service. I did that already and they said they couldn’t help online and to go in person. Don’t recommend this place at all 

Crystal Moh's profile image
Crystal Moh 
3 weeks ago

LIES LIES LIES LIES!! One of the specialist lied to my face! I went on Tuesday, saw a specialist that took my service at 6:59pm I requested Internet service cause I just moved and I need Internet/ equipment. She confirmed that a technician would be here on Saturday 9/12 9-5pm. I have my boyfriend as a witness and come to find out there was NO TECHNICIAN/ TICKET!! I have had no internet for 3 whole days, I work remote and I am a part time student !!! DO NOT GO this store if you want someone wasting and lying at the same time!... read more

sophia bertolami's profile image
sophia bertolami 
3 weeks ago

Ricardo Contreras represents the highest standard of customer service I have encountered at Verizon, and I sincerely hope this review reaches corporate leadership beyond the local store level. I came in with a technology and storage problem that had become stressful and difficult to manage, and Ricardo did something far more valuable than simply fix it. He restored clarity. He took the time to understand the problem, walked me through my storage carefully, helped me upload and organize what I needed, and explained the techno... read more

Kim Goddard's profile image
Kim Goddard 
a month ago

The team was great! They solved our problem efficiently and professionally. 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.5 star rating with 258 reviews. 

When is Verizon open?

Verizon is open now. It will close at 9:00 p.m. 

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