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Verizon

3.7

About this business

Location details

1251 E Higgins Rd, Schaumburg, IL 60173, Schaumburg, IL, 60173, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.7409 reviews
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Jordan Hobock's profile image
Jordan Hobock 
6 days ago
Butucel Petru's profile image
Butucel Petru 
2 weeks ago

I came and asked to add a tablet on my account. After one month I asked the office to remove it from my account. The representative said that he will remove it from my account and I’ll be charge for the price of the tablet. Next month I saw that I was still charged for the tablet. I return and was assured that it was removed from my account. I found out after a year that I was still pay for a service that I never used. Very incompetent staff. Avoid this office! 

Luke Schuemer's profile image
Luke Schuemer 
3 weeks ago

They consistently overbook. Even if you have an appointment, there will likely be a 30+ minute wait. I recommend going to almost any other Verizon store. 

Karen Alva's profile image
Karen Alva 
3 weeks ago

Went to upgrade my mom’s phone and to eliminate unnecessary charges from her bill like hotspot and the extra line on her phone that she doesn’t use as well as to upgrade her phone and change her account pin. I communicated all of these needs to the young male staff that took us, he must have selective hearing because all he did was order the new phone upgrade for us and as soon as the order was processed he was ready to send us on our way. I said not so fast cowboy, we still need help with the other items, he rolled his eyes... read more

V Richards's profile image
V Richards 
4 weeks ago

I had an issue with an outage on my phone for over three days. I went to multiple Verizon stores. When I arrived at the store, I got greeted by a representative name, Max. Max was very pleasant and resolved the issues in a matter of minutes. Staff was very pleasant and professional. I really appreciate everything a day do this is one of the best Verizon locations that I’ve been to. Thanks again, Max for your support and your professional 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.7 star rating with 409 reviews. 

When is Verizon open?

Verizon is open now. It will close at 5:00 p.m. 

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