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Verizon
- Mobile Phones
- Pearland, TX
About this business
Visit our store at Pearland for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location details
10904 Memorial Hermann Dr #113, Pearland, TX 77584, Pearland, TX, 77584, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
There’s a reason this store has nearly as many 1-star reviews as 5-star ones. I don’t mind waiting when a place is busy—that’s understandable. What I do mind is rude, inattentive service. I visited around 5 PM on Sunday (07/13/25) to ask about Verizon’s $1,000 trade-in credit for a new iPhone. There were two employees helping customers and one woman watching a Beyoncé concert video on her phone. I assumed she was a customer waiting her turn. After a few minutes, I checked in at the kiosk, and the woman—who turned out to be a... read more
After a deeply frustrating experience over the phone with Verizon customer service—where we were met with condescending attitudes and no real solutions regarding a sudden and stressful account suspension due to suspected fraud—we decided to visit this store in person. It was the best decision we could’ve made. From the moment we walked in, Luis and Abby completely turned our experience around. They were professional, kind, and genuinely invested in helping us resolve the issue. What stood out most was their honesty and care—... read more
The competence at this store can fill a thimble. Justin Erickson did nothing but screw up my account that I am still attempting to fix, a month later. Verizon has no problem taking my money but they are unable to fix the issues caused by their employee. Go anywhere else besides this location.
Ladarius was amazing, fixed up my plan and was quick and informative
Communication is not good at a Communication provider, so take that for what it's worth to you.
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.5 star rating with 283 reviews.
When is Verizon open?
Verizon is closed now. It will open tomorrow at 10:00 a.m.
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