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Verizon
- Mobile Phones
- Pearland, TX
About this business
Location details
10904 Memorial Hermann Dr #113, Pearland, TX 77584, Pearland, TX, 77584, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
When I came in the reps seemed like they didn't want to work. I told them the issue and that I was there to pick up a phone and without anyone looking it up they said no that's impossible. I was extremely upset and th
I came on over a month ago to switch service to Verizon at this location and the hispanic woman that switched the service for me put the incorrect name on the account. When I returned last month to have the name updated the gentleman at the door told me I would need to wait a month to have the name corrected. When I came in today to have the name updated the 3 men standing at the door states they would not be able to update the name and I would need to call customer service. When I stated to them I already reached out to cus... read more
This review is regarding Verizon customer support and billing systems, not the employees at any specific store location. As a NEW Verizon customer, this has been one of the most frustrating customer service experiences I have ever dealt with. I established a payment arrangement BEFORE my account became past due, yet my services were still disconnected overnight due to what Verizon later admitted was a SYSTEM FAULT. I spent the ENTIRE day trying to restore my service while dealing with severe weather conditions in Houston, wi... read more
The worst experience when it comes to serving the public. They don't explain anything about what they are charging you, their offers are a fraud, and to top it off they left me waiting about 30 minutes for me to despair and sign something that didn't convince me.
We have a Verizon Business account here and they are the absolute worst. We are still being charged for returned items and there is always a sorry excuse they give you as to how they are not in charge of handling these type of situations. All they do is respond to negative reviews with their corporate trained responses that get you nowhere.
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.4 star rating with 318 reviews.
When is Verizon open?
Verizon is open now. It will close at 8:00 p.m.
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