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Verizon

3.1

About this business

Location details

16920 Wright Plaza #102, Omaha, NE 68130, Omaha, NE, 68130, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
WedClosed
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.1255 reviews
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Seohee Son's profile image
Seohee Son 
3 weeks ago

I had a horrible experience there today. My verizon suddenly did not work today and went this location. 'Vanessa' started working with my phone and could not figure out why it did not work. She kept saying I can change to another plan because my data is not 5G and LTE several times. She can not know why it is not working because my iphone is too old (iphone11) and my data is not 5G. I asked her I can not call because my data is not 5G? She said " I do not know! I just give you the options you can try!!" then burst out " I ca... read more

Luis E Rodriguez's profile image
Luis E Rodriguez 
a month ago
Ronald Winterstein's profile image
Ronald Winterstein 
3 months ago
Austin B's profile image
Austin B 
3 months ago

I’ve been a Verizon customer for many years. This location used to be the only I would go to. I have now been to multiple across town and in other states I’ve lived in and I can say with confidence that the Wright Plaza location is the worst and most abysmal Verizon location I could ever even imagine. The staff is angry, depressive and complacent. They are entitled and nasty toward customers. Two times over the last 2 months I was lied to bold faced in this store. When I got corporate involved on the phone they verified both... read more

Jacob parker's profile image
Jacob parker 
4 months ago

Elaina was great help for me to get my phone activated and set up through all of the technical issues she showed great patience and worked through it all! If you go to this Verizon ask for Elaina she will help you out a lot! Thank you Elaina ! 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.1 star rating with 255 reviews. 

When is Verizon open?

Verizon is open now. It will close at 8:00 p.m. 

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