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Verizon

3.1

About this business

Visit our store at Omaha for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

16920 Wright Plaza #102, Omaha, NE 68130, Omaha, NE, 68130, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
WedClosed
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.1229 reviews
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Ryan Deets's profile image
Ryan Deets 
on Google
a week ago

Bobbi and Drake were amazing. Ask for them. All the staff were helpful 

Riley Meyer's profile image
Riley Meyer 
on Google
a week ago

I waited at this store for over an hour and a half while I watched 4-5 people help only 2 groups of customers. There were other people waiting with me as well and what I needed help with was 15 minutes or less worth of work. I will be finding another Verizon location as customer service here is non-existent. 

Amy Brutsche's profile image
Amy Brutsche 
on Google
2 months ago

FRAUD. Worst “service” I have very received. Upgraded 2 iPhone over the phone and upgraded the plans (was forced to). Was told to come into the store to pick up my order, but when I did the lady told us that it was still processing even tho the charge went thru. When I asked how long it will pend for I was told that my guess was as good as hers, that it “could be hours or weeks”. Called the next day to check on the order and was yelled at by a male employee and told that walkins are priority and they do not care about online... read more

Jaelynn Crook's profile image
Jaelynn Crook 
on Google
2 months ago

I went into the store last week on Wednesday to treat myself for my birthday by upgrading my phone because I was eligible and one of the associates told me to wait and come back on Saturday as I would have a better deal. I went back to the store on Saturday morning due to what I was told on Wednesday and he sat me down and did something on his tablet then to tell me that I should wait till May to upgrade. I told him I did not want to do that and upgrade today because I have a credit and he basically refused and told me to go... read more

Alex Suurvarik's profile image
Alex Suurvarik 
on Google
2 months ago

Might as well not have a store front. The only thing they can do is sell you a phone. Everything else is “Call this number” for any type of additional support. Staff is unhelpful. Wouldn’t waste any time attempting to voice concerns or questions unless you want to buy something. Purchasing insurance through them is a joke. The insurance company (Asurion) and Verizon aren’t linked. No communication between the two exists. They want everything to go through them so they can wash their hands of worry and complaints about the in... read more

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.1 star rating with 229 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 10:00 a.m. 

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