Verizon

cshacolya 

on Google

a month ago

I visited Verizon Wireless today to pick up my iPad, and Mario Clayton provided exceptional service. Not only did he handle my pickup efficiently, but he also went above and beyond to help me set up a new internet service for my grandmother. He is professional, patient, and made the entire process seamless. Highly recommend seeing him for any of your tech needs! 

Chris Davis Jr 

on Google

a month ago

I visited the Verizon store to make a return. The gentleman named Braden Deny my return stating that he could “only exchange it” Because the phone was still connected on number share to my Apple Watch. When speaking to a customer Service representative, they let me know that this is not standard process or policy, and they promptly expedited my service. The service at the store is a classic example of A bias with the team members that need to fulfill a quota. This experience was a direct reflection of a Team member that put ... read more

Laurie Sutton 

on Google

a month ago

I want to give kudos Ware kudos are deserved! I came into the Verizon store on Duran Avenue in Mount Pleasant Wisconsin and Dominic was the best person I’ve run into from all the different stores that I’ve been in recently with my phone issues. He was very calm very helpful and patient with me I’m an older lady and my memory is not good and my technology is not up to speed with everything that’s here right now. Dominic was so helpful and so understanding of my situation. I’ve had some bad experiences at some of the stores th... read more

Diaz Backwards 

on Google

a month ago

Although my issue wasn't resolved, Jonathan was really, really amazing. He was very helpful, very kind, very professional, and most of all very patient. Thank you so much Jonathan. Keep up the good work!