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Verizon

3.7

About this business

Visit our store at Cincinnati for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

2637 Edmondson Rd #025, Cincinnati, OH 45209, Cincinnati, OH, 45209, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.798 reviews
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Cassie Marquez's profile image
Cassie Marquez 
on Google
2 weeks ago

Professional time wasters, definitely not a professional store. Verizon lost a multi year customer. I usually never leave bad reviews. Verizon used to be the best out there but now they are just over priced and underperform. This store seems like no one knows what’s going on and like no one is trained. I would not recommend 

Henry Jorrick's profile image
Henry Jorrick 
on Google
2 weeks ago

The absolute worst. Terrible customer service, over priced phone plans, make you wait forever to answer simple questions, unhelpful and not knowledgeable. Used Verizon for years, no longer a customer they suck 

T L's profile image
T L 
on Google
2 weeks ago

Horrible customer service. Try to up sell me to make commission instead of helping with my problem. She had no clue nor wanted to fix my problem. If that was the last store left I would switch phone carriers instead of going back there. 

Sam's profile image
Sam 
on Google
3 weeks ago

This store sucks. Rude passive aggressive employees that are unable to help. I guess if you want help they dial a number and hand you the phone like you can’t do that from home. Complete joke might as well not have these stores they are trash and basically refuse to help or they are incompetent not sure which 

Kelsea Shultz's profile image
Kelsea Shultz 
on Google
3 weeks ago

If you have to stop into a Verizon location, go for this one and ask for Rebecca. Amazing service & made sure I was all set before leaving. 

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.7 star rating with 98 reviews. 

When is Verizon open?

Verizon is closed now. It will open tomorrow at 10:00 a.m. 

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