Verizon

Raine Keffer 

on Google

3 weeks ago

I have a STORY (Not angry but it was stressful) So I went in to get a new phone because mine died. In the past, they would just switch what was on the old phone to the new phone. That didn't happen this time. I picked out the new phone and we were told we just had to pay tax, so we did, and left. In the car I found the Sim card in the bag which they didn't tell me we had to put in ourselves. Whatever. XD I used my earring to put it in the phone. So we go to Walmart to get a phone case and I realize my grandpa's phone has no ... read more

Catherine Racco 

on Google

4 weeks ago

Zachary was awesome! I was pleasantly surprised when I was in and out with a new phone under 20 minutes . Made it quick and easy! Thank you! 

Janga Thapa 

on Google

a month ago

Worst customer service I have appointment at 2 pm and I came at 1:45. But your team no show off till 2:30 pm. 

Laura 

on Google

a month ago

We been in there three different times and turned around all three times. The first I had bought a phone with them and wanted to just get it activated. It was never even opened yet. Told me it would cost $30. Another time we were told by Verizon customer support to go to the corporate store to resolve our issues as both of us had problems. There was a sim card issue with the one phone. The last time a big and tall gentleman took care of paying off a phone and inquired about trading it in. He stated there was a pending status... read more