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Verizon

3.7

About this business

Visit our store at Kansas City for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

8501 N Church Rd, Kansas City, MO 64157, Kansas City, MO, 64157, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.7302 reviews
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Rob Leardi's profile image
Rob Leardi 
on Google
2 weeks ago

Had to get my Apple Watch fixed ended up with a later version for a great price. Mike the Verizon team member was awesome very helpful and honest. 10 out of 5 on customer satisfaction! 

Abby Gonzalez's profile image
Abby Gonzalez 
on Google
2 weeks ago

Please don’t go to this store. Went in person to get a phone. Worker said with my plan being so old they changed the new policy to where I’d have to start paying for Disney etc and I said no. Found out 4 months later I’ve been getting billed for Disney this whole time. Secondly, my checking account had fraud so I closed my account. I went into the Verizon store and paid in person and told the worker it won’t go through to take the card off as to why I’m paying in person. What doesn’t happen? I get charged a week later for a ... read more

Hannah Lowrance's profile image
Hannah Lowrance 
on Google
3 weeks ago

MATT IS A LIFE SAVER. He was fabulous whenever I upgraded my phone and added a watch to my line. And then he saved the day again when it came to fixing something that a verizon tech messed up. An hour on the phone and Matt fixed the problem in 15 min. He is so nice and personable. I CANT RECOMMEND HIM ENOUGH. THANK YOU MATT!!! 🙏 Give this man a raise!!! 

Tyler Pope's profile image
Tyler Pope 
on Google
3 weeks ago

If I could give 0 stars I would. I came in today (July 9th at 10 am). The manager at this store was extremely disrespectful and curt. My grandmother had been with Verizon for years before a couple of months ago. All of the sudden, her phone showed that it was blacklisted on the lost and stolen list. Her new provider said it showed that Verizon was the one to block it. Verizon said that it wasn't them. I don't care who did it and I'm not trying to argue that, I just wanted to get it resolved. The point of this review is that ... read more

Melissa King's profile image
Melissa King 
on Google
3 weeks ago
View all google reviews

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.7 star rating with 302 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 9:00 a.m. 

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