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Verizon
- Mobile Phones
- Wheaton, IL
About this business
Visit our store at Wheaton for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location details
143 Danada Square E, Wheaton, IL 60189, Wheaton, IL, 60189, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Went to the Wheaton Verizon store get help with a phone that stopped working; assuming it was the battery. Had limited time during lunch, but when I walked in I was quickly approached by Dorian. I had zero wait time. Dorian explained the various options/promotions to get a new phone vs working with a third party for a battery replacement. I walked out with a new phone in less than an hour with no additional cost to my plan. Could have not gone any better. Appreciate your help today Dorian!
Amazed that Mike, an employee of Verizon would not tell me the current promotions as it was the end of the month and it would waste my time. Proceeded to tell me that I was rude when I asked him to explain anyway. When I suggested, Mike asked me to leave and pointed to the door. All this with Jose the Verizon manager looking on. My 15 year relationship with Verizon will end when my contract is up this month. Customer service is important Mike and Jose. Maybe your boss doesn’t care how you operate but you represent poorly.
We had a great experience with the staff at this location, worked with Tyler on upgrading and making changes to our phone and plans. He was very helpful in making sure it was the best offers we could get at the time. Thanks.
Tyler at Verizon provided exceptional service! He was knowledgeable, patient, and genuinely dedicated to helping me find the best plan and device for my needs. He took the time to answer all my questions and made the entire process seamless and stress-free. It’s clear he truly cares about his customers. If you’re heading to Verizon, ask for Tyler—you won’t be disappointed!
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.5 star rating with 142 reviews.
When is Verizon open?
Verizon is closed now. It will open at 9:00 a.m.
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