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Verizon
- Mobile Phones
- Wheaton, IL
About this business
Location details
143 Danada Square E, Wheaton, IL 60189, Wheaton, IL, 60189, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
I have a small business and I don't write many reviews but Verizon has treated me so poorly I had to warn other small business. EVERY SINGLE MONTH FOR 24 MONTHS I was on the phone with there customer service for usually over 1 HOUR trying to get what was promised to me. They would constantly over charge me and never gave me what was promised. One month they even overcharged me by $620 I did receive a refund after a 2 hour conversation. This was the last straw. If you really want to know how bad it was I just paid them $2300 ... read more
I had an emergency today due to my phone not making or receiving calls. I had stopped in to the Glenn Ellyn store and was not able to get the help needed and was directly to visit the Danada location in Wheaton. I explained my situation to Chris and he immediately understood my problem. He took the time to make a call to the Business team and stayed by my side the entire time waiting patiently with me while customer service fixed my issue. I am so grateful to Chris for his professional and patience.
We had a very troubling experience with this store that I feel obligated to share as a warning to others. My daughter purchased a new phone and brought in her old phone after she performed the full deletion and factory reset. Shortly after, her debit and credit card accounts began to experience repeated fraud—even after cards were deactivated and replaced. After extensive investigation with the bank, we discovered that her old phone that was turned in at the store was still listed as an active device accessing her bank and c... read more
This store is awful. I was helped today by a woman employee that I have had several bad experiences with over the years. She told me they would not give me a discount, so she could not help me. I wasn’t even asking for a deal, I just needed a new phone. She told me to go to apple. Do not go to this store, you will not get the help you need.
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.5 star rating with 148 reviews.
When is Verizon open?
Verizon is open now. It will close at 8:00 p.m.
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