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Verizon
- Mobile Phones
- Wheaton, IL
About this business
Location details
143 Danada Square E, Wheaton, IL 60189, Wheaton, IL, 60189, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
We had a pretty terrible experience at the Danada Verizon. It turned into an 8 hour day at the store because they had quite a bit of trouble. A certain associate was pretty condescending throughout the day, only to find out he was incorrect. We have had positive experiences there too but this last one might be the last experience we have at this specific store
Kesha, Tyler, and their manager were absolutely amazing. They helped me with an issue that I’ve been having since December. They are amazing! They got it resolved in store for me, explained why it happened, talked with their representatives over the phone to better explain the situation, and actually got my issue resolved. The ONLY thing that deserves ZERO stars (actually negative stars because it’s that bad) is Verizon’s online chat support and their customer support line. I have never had such bad service over the phone. I... read more
Verizon. Spectacular service and Veri Verizon!
I arrived without an appointment and was greeted promptly. Three customers were helped in front of me, all with appointments, so that was understandable. However, although I was waiting, the fourth employee present decided that chatting with one of the three customers made more sense than helping me. Four employees, four customers needing help seems like obvious math to me, but this store's employees seem to be unable to manage even that basic addition. Common sense isn't very common in 2026.
Not interested in helping my account concern, other than handing me a list of Verizon phone numbers.
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.5 star rating with 156 reviews.
When is Verizon open?
Verizon is open now. It will close at 8:00 p.m.
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