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Verizon

3.8

About this business

Location details

1030 S Brentwood Blvd, Richmond Heights, MO 63117, Richmond Heights, MO, 63117, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.8367 reviews
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Corbin's profile image
Corbin 
2 weeks ago

James is very helpful and knowledgeable. 

Brittany Guebert's profile image
Brittany Guebert 
3 weeks ago

The representative was vile and rude. You shouldn't communicate with a customer like they are dumb. When customer service told me that I needed to go to a corporate location to finish handling my defected device issue. Very unprofessional. Then there were two other dudes that was snickering in the background and the other black guy with almost baldish gray hair was basically ganging up on me like I'm incompetent as well. Very unappreciated. They should definitely be retrained on how to treat customers!!!! Driving an hour to ... read more

Rob Schubert's profile image
Rob Schubert 
3 weeks ago

Extremely rude customer service reps. 

Brittany Guebert's profile image
Brittany Guebert 
a month ago

The representative was vile and rude. You shouldn't communicate with a customer like they are dumb. When customer service told me that I needed to go to a corporate location to finish handling my defected device issue. Very unprofessional. Then there were two other dudes that was snickering in the background and the other black guy with almost baldish gray hair was basically ganging up on me like I'm incompetent as well. Very unappreciated. They should definitely be retrained on how to treat customers!!!! Driving an hour to ... read more

Paul F's profile image
Paul F 
a month ago

I want to give a special thanks to the manager at this Brentwood MO location for being such a big help and going above and beyond in helping me and my brother get his phone service corrected and turned back on. My brother was in a bad situation where he needed to get his phone service working because hes a truck driver and he had to walk couple miles to your store to try to get the situation resolved. Ean the manager at the store jumped in and on 3 way call suggested a resolution to the problem which allowed my brother to re... read more

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.8 star rating with 367 reviews. 

When is Verizon open?

Verizon is closed now. It will open tomorrow at 9:00 a.m. 

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