Verizon

Vincent Lucero 

on Google

2 weeks ago

I am S0 happy with the help I received Justin Ochoa, one of the agents at this store. He is thorough at explaining to you what you may not understand. He helped me with my issues without any problems. He was very patient with me through this hard, long process of my phone problems. He knew what he was doing and knew what to do right away. He is very knowledgeable and professional. If you need to upgrade, need a new service or phone, or need help understanding what you need help with, Justin is your guy. His knowledge and pat... read more

J B 

on Google

3 weeks ago

Went in today to upgrade our phones (9+ lines in total) was THAT ever a mistake! What an experience. I have been in Customer Relations for decades and this was absolutely astounding. Completely disorganized and chaotic, employees wandering around aimlessly. No one greeted or acknowledged myself or the other two customers waiting to be ‘checked in’ (which in and of it’s self is ridiculous. We’re not in line for boarding an Airplane, just HELP CUSTOMERS!). Some customers had two or THREE employees ‘helping’ them (Monkey and li... read more

Mercedes Bennett 

on Google

3 months ago

Everyone here always has patience with me and helps me resolve my issues. I have been a Verizon customer for almost 13 years and will continue to utilize them for my home internet and cell phone service. 

Elaine Rizo 

on Google

3 months ago

They are rude at this one. I needed help with a Face ID not working on my phone and one lady that worked there got rude and said we can’t give you a phone if you owe on it. I did qualify for an upgrade earlier cause I only had 5 months to pay on it but that woman got rude and no one there helped me with the Face ID. I guess they don’t know how.