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Verizon
- Mobile Phones
- Jacksonville, NC
About this business
Location details
1670 Western Blvd, Jacksonville, NC 28546, Jacksonville, NC, 28546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Walked in ready to buy TWO brand new iPhones and went to the front where there were 4 people all standing around. We told them what we were there for and they all looked around at each other and pushed us off to each other. None of them wanted to help us and instead told us we could look around and someone would help us in a minute. Extremely disappointed in the attitude and lack of service they had so we decided to walk out after we waited around.
I have NEVER left a review on any place but my frustration and dissatisfaction with this store warrants a review. My husband and I visited this store to do a few things; buy a new phone for my husband and join the same plan (as we were both on our parents plans before getting married). When explaining this to the employee they VERY QUICKLY rushed through the process on how we have to do the entire process ourselves over the phone. My husband and I sat on the phone back and forth with our families and Verizon support trying t... read more
Best Verizon experience we've had in years!! Brandon J was super patient with all of our questions and getting us all available promotions! If your in the market for an upgrade or just need to refresh your plan he's your guy!
Horrible service. The person that we talked to rushed through about 20 steps and then left us to go help someone else. Once we finished with the steps, he gave us a snobby attitude and proceeded to be useless to our needs. If he was kind enough to have shared his name i would love to call him out in this review.
My husband I came in this weekend to upgrade our phones and watches. Brandon was an amazing help! Not only did he get us squared away but definitely made sure that we got the best out of our deals and the most information possible. While there we upgraded our internet because of the information presented to us by Brandon. Very professional and informative, a huge help! I was very pleased by my experience with Brandon and this Verizon location!
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.9 star rating with 686 reviews.
When is Verizon open?
Verizon is closed now. It will open tomorrow at 10:00 a.m.
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