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Verizon

3.2

About this business

Location details

1782 Stringtown Rd, Grove City, OH 43123, Grove City, OH, 43123, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.2351 reviews
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Debbie Pruett's profile image
Debbie Pruett 
4 weeks ago

Awful store. I took our s22 ultras to this store to turn them in for trade in ,promotion value of $900 each. The first phone checked in ok, the second phone the girl was having a issue checking it in. So she checked in finally but receipt showed $120. And I asked her why,she stated she would have to call verizon to explain the issue. So I waited a few hours called the store back to see if problem was resolved, they told me yes. So I called verizon myself to confirm and they told me no record of the store calling. So they fla... read more

Travis Anderson's profile image
Travis Anderson 
a month ago

After being with VZW for over 22 years I can say this is the worst service I’ve received. I was having an issue with my 16 Pro Max. After fighting Apple for months trying to use my AppleCare, I reached out to Verizon tech support who sent a replacement device. Unfortunately they sent the wrong phone out. I was told for the fastest process, take the ‘replacement’ to the nearest corporate store vs sending it back via UPS. We made an appointment via customer service for 6pm tonight. I arrived at the store just for there not to ... read more

Kayla Blanton's profile image
Kayla Blanton 
a month ago

Dan and Brandon were so helpful and patient with my mother. Great customer service! 

Lynnyb X's profile image
Lynnyb X 
a month ago

My business account manager, Chase, was great. Verizon goes that extra mile! 

Lizzie Keller's profile image
Lizzie Keller 
2 months ago

If I could put 0 stars I would. The worst customer service I have ever received. I walked into the store at 4:50 and felt really bad but my phone literally fell out of my hand and cracked. I rushed over because I needed a new one as I use it for work. The girl informs they close soon and I apologize and she tells me she can’t transfer anything I need to it myself because they are closing. I totally understand and we sit down and she tells me she can’t help me because my name is different on the account since I got married de... read more

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.2 star rating with 351 reviews. 

When is Verizon open?

Verizon is open now. It will close at 8:00 p.m. 

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