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Verizon

3.4

About this business

Location details

2183 E 17th St, Idaho Falls, ID 83404, Idaho Falls, ID, 83404, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.4731 reviews
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Pauline Hayes's profile image
Pauline Hayes 
6 days ago

Loved dealing with Jesse, he was a great help. 

Jalan Walline's profile image
Jalan Walline 
6 days ago

Conner was very helpful taking care of billing issue as well as helping get my phone erased for a trade in. 

Patti-Lynne Elliott's profile image
Patti-Lynne Elliott 
a week ago

I was completely screwed over and lied to by 2 corporate Verizon employees on June 8th. They added a fourth phone line to my plan without my consent and also sent me a brand new phone which was going to cost me $1,300+. Once I received this phone I hadn't asked for, I called Verizon back and I was assured that everything would be fixed and my account would go back to the way it was. Though the second employee did try to follow through, she was not able to. So I took the new phone and return label the Verizon store in town. K... read more

awkward - ish's profile image
awkward - ish 
a week ago

Most awesome experience with service ever! My SIM card failed and I felt lost without my ability to communicate for personal need and work issues. I thought I would need a new phone. What a pain! But… River came to my rescue and was kind and respectful for the whole 10 minutes it took to put a new SIM card in. No need for a new phone even though I was prepared to get one. River knew exactly what was needed and valued my time. Seriously the best service I’ve had in as long as I can remember at any establishment. Lots of care!... read more

junieb's profile image
junieb 
a week ago

Super frustrating experience here. Arrived and was checked in by someone in the front. I received a message saying I had 2 people ahead of me. I then spent the next 40 minutes watching everyone around me be serviced even a couple who had walked in AFTER me. When I finally was able to speak to a representative I was told within 5 minutes that he would not be able to help me today, as the corporate number he had to contact had already closed. This is also after I had already visited a different verizon, but was told that I wou... read more

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.4 star rating with 731 reviews. 

When is Verizon open?

Verizon is open now. It will close at 5:00 p.m. 

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