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Verizon
- Mobile Phones
- Alamogordo, NM
About this business
Location details
928 S White Sands Blvd, Alamogordo, NM 88310, Alamogordo, NM, 88310, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | Closed | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I am not one to normally leave negative reviews but in this this instance I feel obligated to inform others. I purchased an iphone 17 over the weekend and the phone had issue about two days later making it impossible for me to unlock the phone. Despite providing staff with a clear explanation of what happened, it was clear from later comments that they failed to listen. Unable to open the phone, I attempted to go through the various apple support processes, without success. I returned to the store to return the phone and... read more
Angie @ the Enid Location was Awesome! we had a question about the power banks and she helped us get one that fit our needs
Angel, the Manager of Verizon on 2912 Main Street Glastonbury is the perfect example of someone who is there to help each customer choose the right phone and makes certain each customer knows how to use the phone. He is the Best. Thank you for your patience and expertise. Linda P
Terrible customer service, long wait times, apathy from the staff, and on top of this, they ignored my appointment time and took others instead to attempt to sell them something. Verizon has a pay scale based on sales of new accounts and equipment that prevents good service to existing customers.
Alfonso couldn’t have been more helpful and polite. He was courteous and sweet. Good service is worth everything.
DO NOT USE THIS PLACE ESPECIALLY THE CHAT AND SO-CALLED MOBILE SERVICE. DO NOT SEND ANY MONEY TO THEM BEFORE SERVICES. I JUST GOT SCAMMED OUT OF $330. I sent them a request for pricing on 2 tires and was told they offered mobile service and could install the tires today by 3pm because I needed them installed before tomorrow (Saturday) due to my family and I driving out of town and one of my current tires is down to the threads. I was told they could quickly order the tires and that the tires had to be prepaid. Zelle to ... read more
I purchased a cell phone from Verizon in Metairie. I was very pleased with the service I received from Eric. He took time to explain things to me. Very well spoken Did not let us be interrupted. Many thanks. J. Creely
Salesperson was friendly but told us we had to change our plan in order to get a new phone. I knew for a fact from online that I could order a new phone with no plan changes. I assume they make more commission if people change their plans. He disagreed with me that we could just order on line through Verizon. We left and ordered the new phone with no additional cost and no plan change. Will order this way going forward versus going into the store. Disappointing to be given wrong information.
I had a appointment scheduled. I waited around for one of the 5 employees to acknowledge me. They all walked by me and stared out the front doors. Finally I tracked someone down that would actually make eye contact with me. I needed to drop off my phone for a previous trade in. They told me they could not help me. He didn't even look up my account or exert himself to attempt to try to help me. He told me that I would have to find a corporate store and there aren't many left nationwide. Or call Verizon Wireless customer serv... read more
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 4.1 star rating with 342 reviews.
When is Verizon open?
Verizon is open now. It will close at 8:00 p.m.
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