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Verizon

3.8

About this business

Location details

18229 Carson Ct NW, Elk River, MN 55330, Elk River, MN, 55330, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.8289 reviews
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RichDadNextDoor's profile image
RichDadNextDoor 
a month ago

I was fortunate enough to come in and get served by one of the Customer reps named Ricky! He stuck with me for over an hour while I was on the line trying to disconnect my service with VERIZON. What a champion! 

Mitch Jones's profile image
Mitch Jones 
a month ago

Horrible service I checked in and had multiple people after me check in get helped right away on top of that they had workers standing around doing nothing when they could have helped me after telling me it would be over a hour wait. Would not come there again nor will I recommend anyone to go there. 

Abby Rothwell's profile image
Abby Rothwell 
2 months ago

Sanjay was super helpful! We had a whole situation with a watch and he was very patient and helpful. I really like this location! 

Jeremy Karja's profile image
Jeremy Karja 
2 months ago

I have been with Verizon since I was 16, now 42. There service in beginning was unmatched. They were Ritz Carlton level service. However it has declined so bad, even die hard fans like me, had to leave this month. They are so shifty th last 5ish years. They tricked me on getting a new "Free" phone not knowing it was 3 year payoff, so if you want to get a new phone you pay it off for 700 a year later. Then they tricked me into lowering my bill by switching to new upgraded plans, because it would lower the monthly bill.... Onl... read more

Chloe Wallace's profile image
Chloe Wallace 
3 months ago

The guys that work here helped my boyfriend and I tremendously when we he had a problem with his phone. Shout out to Cody and Patrick! Highly recommend this place. 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.8 star rating with 289 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 9:00 a.m. 

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