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Verizon
- Mobile Phones
- East Peoria, IL
About this business
Location details
801 W Camp St, East Peoria, IL 61611, East Peoria, IL, 61611, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | Closed | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
I experienced an extremely rude employee. I went in and stated that I needed to do an exchange, and she proceeded to say a Return and I said no and exchange and she very rudely said you know there’s a $50 processing fee right and I said yes I’m aware it’s in the paperwork I signed so then I follow her to the back and she snaps at another coworker wanting one of their mints get proceeds to smack on the mint while helping me she had just this terrible attitude wasn’t explaining anything that she was doing just extremely terrib... read more
The asian woman that "helped" me was rude and unpleasant. She acted as if I was an inconvenience. I left and got a new phone at T-mobile.
I’m done with going to a corporate Verizon store. I have bought my last few phones through Verizon and East Peoria, IL and the last couple times have not been a good experience. You walk in and you get vibes That may be here inconveniencing them for coming in for service. I realize you can’t say that about every person that works in the store, but it has been my experience. I went into have my replacement Zag screen protector put on. The Verizon person who helped me said well he would try, but his eyes weren’t very good and ... read more
Was told we would get a $200 credit and it would cover the activation fees. Got our first bill and it’s over $280 and no credit. Couldn’t reach anyone at the store by phone. Got transferred to a rep who also tried to reach them and couldn’t but told me walk ins are first priority. Which is wrong because that isn’t how you treat clients. I work full time and can’t spend all day on the phone trying to get an answer and they are an hour away from me. I did get a call back from the salesman who checked on it and told me the mana... read more
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.8 star rating with 440 reviews.
When is Verizon open?
Verizon is open now. It will close at 8:00 p.m.
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