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Verizon

3.8

About this business

Location details

801 W Camp St, East Peoria, IL 61611, East Peoria, IL, 61611, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
WedClosed
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.8439 reviews
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Aaron Morgan's profile image
Aaron Morgan 
a day ago

The asian woman that "helped" me was rude and unpleasant. She acted as if I was an inconvenience. I left and got a new phone at T-mobile. 

Julia McClain's profile image
Julia McClain 
2 weeks ago
Pam Ripley's profile image
Pam Ripley 
3 weeks ago

I’m done with going to a corporate Verizon store. I have bought my last few phones through Verizon and East Peoria, IL and the last couple times have not been a good experience. You walk in and you get vibes That may be here inconveniencing them for coming in for service. I realize you can’t say that about every person that works in the store, but it has been my experience. I went into have my replacement Zag screen protector put on. The Verizon person who helped me said well he would try, but his eyes weren’t very good and ... read more

Tricia W's profile image
Tricia W 
2 months ago

Was told we would get a $200 credit and it would cover the activation fees. Got our first bill and it’s over $280 and no credit. Couldn’t reach anyone at the store by phone. Got transferred to a rep who also tried to reach them and couldn’t but told me walk ins are first priority. Which is wrong because that isn’t how you treat clients. I work full time and can’t spend all day on the phone trying to get an answer and they are an hour away from me. I did get a call back from the salesman who checked on it and told me the mana... read more

Bill Tisdale's profile image
Bill Tisdale 
2 months ago

People come into your store check in on the kiosk and then you have 2 employees helping them instead of helping customers that have already been in your store for 20 to 30 minutes. Very unprofessional 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.8 star rating with 439 reviews. 

When is Verizon open?

Verizon is closed now. It will open tomorrow at 9:00 a.m. 

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