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Verizon

3.7

About this business

Location details

1950 E 20th St Space 527, Chico, CA 95928, Chico, CA, 95928, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
WedClosed
Thu9:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.7364 reviews
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William Govea's profile image
William Govea 
2 weeks ago
Hannah Maria Venegas's profile image
Hannah Maria Venegas 
2 weeks ago

Although their service may be fast, they are extremely rude. Two employees were standing there talking not occupied with any customer, glanced over and didn't even say hello or welcome. They had the same bad and nonchalant attitude the first time I walked into this store to trade in my Iphone. 

A Mc's profile image
A Mc 
a month ago

Lots of CS (5/6 reps plus manager)... No interaction - on their own devices. Having to sit and watch this only solidified the waste of time for me as a loyal customer This 5 hours after a 2 hour drive one way to the closest store! Made this a 9 hour day! Seriously CS to caught up with personal device's Moreover could not leave store! While they did transfer Verizon's known problem with overheating battery was still an issue while there. Phone unit OVERHEATED AND ONLY HAD 23% CHARGE ON NEW ie refurbished unit as stated by sal... read more

Natalie Vicuna's profile image
Natalie Vicuna 
a month ago

Always have a great experience here! Fast and great customer service! Ava was amazing helping me with my upgrade and Joe was great as always. Will always return here for any help I need with Verizon. 

Jesse's profile image
Jesse 
a month ago

Kayleen is absolutely wonderful. Addressed my need, and offered me solutions that I didn't even know I needed. I would 100% recommend her to absolutely anyone 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.7 star rating with 364 reviews. 

When is Verizon open?

Verizon is open now. It will close at 6:00 p.m. 

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