Verizon

Teresa Head 

on Google

3 weeks ago

My verizon phone bill is ridiculous. I try to talk to a live agent and all i get is an automotive service. I did a trade in and got $800 on it and they are charging me for the phone . Who do I contact ti correct this 

deborah dubois 

on Google

a month ago

“MAKE SURE TO CHECK FOR CORRECT PRODUCTS BEFORE OPENING IT” My husband and I are new Verizon customers. For Valentine’s Day my husband brought me a new Apple Watch 10 series. He was excited to get this for me since my old gen 3 watch was stating to not hold a charge. I was supper excited for it and opened it up. He was telling me how he got me the 10 series and that I need to finally change over to Verizon before pairing my watch to my phone. On Thursday, we got me a new phone, phone case, screen protector and camera lens pr... read more

Thomas Williams 

on Google

2 months ago

This company store didn't solve any of my problems. Been with Verizon for 1 month short of 9 years. The screen glass of my cell got cracked and couldn't access the phone functions. I paid over 400 to repair the phone at battery and bulbs because they couldn't get it repaired. The store just wanted to replace the phone. Delivery of took way to long for next day. Phone wasn't delivered till after 5 pm. All of this with insurance on equipment and repair should have been covered. This store needs a shake up. Employees had bad ad... read more

Miss J 

on Google

2 months ago

Really disappointed in the 2 employees that "helped me yesterday" 1 of them wouldn't even look up at me, he just laid on his arms that were on his table and talked at his computer rather than to me. I needed to track my daughters phone and mark it as lost/stolen. I got the well it's just easier if you do it by calling 611. Easier for who?!? You? the customer service rep? Well let me tell you, talking to someone from India with very broken English was not easier for me, the customer who should have been taken care of! This is... read more