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331 Cox Creek Pkwy, Florence, AL 35630, Florence, AL, 35630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
My Google Pixel suddenly went completely white last night, leaving me without a working phone. I went to this corporate Verizon store around 6:30 PM for help filing an insurance claim. Jamie was the employee who "assisted" me. This is also the same store that sold me insurance when I started my plan, yet never mentioned that when I actually needed it, they wouldn’t help me use it. All Jamie did is ask if I wanted to file insurance or upgrade. After hearing Insurance she said I can't help you and directed me to a tablet, and ... read more
The associate, Donna-Marie Jackson, was extremely helpful & professional She is a credit to your organization!!
Donna-Marie at the Florence Alabama store was an AMAZING help fixing my Samsung S25. She spent all the time needed to show me not only what to do, but what NOT to do. This is why we are and always will be loyal Verizon customers!! Thank you so much for saving my sanity!!!
Donna-Marie was fabulous!
Ashlyn was phenomenal. She’s the more patient person I’ve ever met! She was very kind and informative the whole interaction
Verizon has a 3.8 star rating with 418 reviews.
Verizon is closed now. It will open at 9:00 a.m.
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