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368 S Lake Ave, Pasadena, CA 91101, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | Closed | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Mr. Gabriel the Verizon specialist is very professional, knowledgeable and helpful with payments and questions about our bills. Thank you very much!
I want to give a shout-out to Yvonne for her outstanding customer service today. From the moment I walked in, I was treated with professionalism and genuine care. She took the time to explain my options clearly, answered all my questions, and made sure everything was set up perfectly before I left. In addition, she even fixed the problem due to my mistake, which took almost another hour. I will definitely recommend working with Yvonne for any Verizon needs.
Tried to return a phone at the store. Got bored looks and very little help. At one point the sales associate insulted me saying I have no common sense. Just rude people.
Avoid Chris at all cost. I have to wait for 15min even though I got an appointment. Then I got Chris. Chris just tell me he can't help me and did not try AT ALL to maybe do something or clear the situation for me. I have to ask him particularly to look at the notes on my account for him to do that which I feel like should be the first thing you do to start with. Rude, rushed and arrogant. Really bad experience.
Verizon has a 3.5 star rating with 459 reviews.
Verizon is open now. It will close at 9:00 p.m.
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