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Verizon
- Mobile Phones
- Pasadena, CA
About this business
Location details
368 S Lake Ave, Pasadena, CA 91101, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | Closed | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I want to give a shout-out to Yvonne for her outstanding customer service today. From the moment I walked in, I was treated with professionalism and genuine care. She took the time to explain my options clearly, answered all my questions, and made sure everything was set up perfectly before I left. In addition, she even fixed the problem due to my mistake, which took almost another hour. I will definitely recommend working with Yvonne for any Verizon needs.
Tried to return a phone at the store. Got bored looks and very little help. At one point the sales associate insulted me saying I have no common sense. Just rude people.
Avoid Chris at all cost. I have to wait for 15min even though I got an appointment. Then I got Chris. Chris just tell me he can't help me and did not try AT ALL to maybe do something or clear the situation for me. I have to ask him particularly to look at the notes on my account for him to do that which I feel like should be the first thing you do to start with. Rude, rushed and arrogant. Really bad experience.
Staff is not profesionals lying every time about promotions trying sell their product expensive as mich as possible
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.5 star rating with 457 reviews.
When is Verizon open?
Verizon is open now. It will close at 5:00 p.m.
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