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Verizon

3.4

About this business

Location details

2234 Broadway, New York, NY 10024, New York, NY, 10024, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.4400 reviews
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Matt Lyons's profile image
Matt Lyons 
2 weeks ago

WORST customer service ever. Apparently the online promotions are not honored in store and the manager Jesus will literally scream at you over and over while the security guard shouts at him to stop talking. Very uncomfortable, unprofessional experience. We took our business to another Verizon store a few blocks away. 

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Samuel Shif's profile image
Samuel Shif 
3 weeks ago

Extremely helpful. Spent 2 hours on the phone with customer service. Hung up and walked straight here. In and out in 10 minutes. Super helpful, and I appreciate the staff there. Thank you! 

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jaylin ;p's profile image
jaylin ;p 
3 weeks ago

Sloan is the best, impeccable customer service! 

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Paula Ali's profile image
Paula Ali 
2 months ago

They will pitch you a lie about how much you will pay on your new bill when trading in a phone. Do not believe this they just want you to buy a new phone. A scam. I had to call Verizon to get my phone plan adjusted 

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joshuak's profile image
joshuak 
2 months ago

Staff was totally unhelpful and rude. There’s no inventory so don’t bother going there to upgrade an iPhone. 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.4 star rating with 400 reviews. 

When is Verizon open?

Verizon is closed now. It will open tomorrow at 10:00 a.m. 

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