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2234 Broadway, New York, NY 10024, New York, NY, 10024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
WORST customer service ever. Apparently the online promotions are not honored in store and the manager Jesus will literally scream at you over and over while the security guard shouts at him to stop talking. Very uncomfortable, unprofessional experience. We took our business to another Verizon store a few blocks away.
Extremely helpful. Spent 2 hours on the phone with customer service. Hung up and walked straight here. In and out in 10 minutes. Super helpful, and I appreciate the staff there. Thank you!
Sloan is the best, impeccable customer service!
They will pitch you a lie about how much you will pay on your new bill when trading in a phone. Do not believe this they just want you to buy a new phone. A scam. I had to call Verizon to get my phone plan adjusted
Staff was totally unhelpful and rude. There’s no inventory so don’t bother going there to upgrade an iPhone.
Verizon has a 3.4 star rating with 400 reviews.
Verizon is closed now. It will open tomorrow at 10:00 a.m.
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