Verizon

Sade Phillips 

on Google

3 weeks ago

I been Otp with customer service the past few days for my business account with them. NO HELP AT ALL. Verizon keep hanging up the phone on me and can’t connect me to the right department to speak with. I have notes on my account so the representatives can have a easy understanding what’s going on but still no help. I been a customer of 6 years with my personal account with them. I just feel I’m not getting treated fairly disregards of my loyalty to this company.. I’m VERY unsatisfied 

Brendon Thomas 

on Google

4 weeks ago

I felt compelled to write a review. I worked with Dave (I think that was his name) for over an hour. He solved a problem with my watch/phone that was unable to be solved by anyone else at Verizon. Prior to talking with him I worked with 8 different Verizon people online and in different stores. He was the only one to get it fixed. Honestly don't know what I would have done with him. Great service. 

Talgat Chalmashbekov 

on Google

4 weeks ago

Subject: Complaint Regarding Verizon Employee (Supervisor Rigo) Dear Verizon Team, I am extremely dissatisfied with the service I received from your supervisor named Rigo. I consider his actions to be unprofessional and dishonest. 1. Phone payment issue. I purchased a new phone with an $800 discount by adding a new line. I wanted to pay the remaining balance in full, but Rigo failed to process my payment and instead spread the remaining amount into monthly installments without my consent. 2. eSIM problem. I asked him to help... read more

Richard DeBaz 

on Google

a month ago

David helped me out with one of the defective watches I had bought for my daughter. He was very professional and replaced it when it wouldn’t activate and connect to the app.