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Visit our store at Chicago for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
4000 N Cicero Ave, Chicago, IL 60641, Chicago, IL, 60641, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 6:00 p.m. | |
Tue | 10:00 a.m. to 5:00 p.m. | |
Wed | 10:00 a.m. to 6:00 p.m. | |
Thu | 10:00 a.m. to 7:00 p.m. | |
Fri | 10:00 a.m. to 7:00 p.m. | |
Sat | 10:00 a.m. to 7:00 p.m. | |
Sun | 10:00 a.m. to 5:00 p.m. |
Went to get a claim for a new phone and the employee named "Devon" was absolutely no help. I asked him about a deductible that I got from.a separate Verizon store and he said "the price is what it is and never changed. Dont know what to tell you." I finish paying the new deductible and asked him ok can I get a business card or speak to a manager?" He told me "you already finished your claim, we're done here." I asked for his name and told me it was Devon like the street with no last name. Did not know replacing a phone throu... read more
Gustavo helped me out. They were patient and attentive
They are great here! Davon is the best
The worst experience in my 10 years with Verizon. The store staff made a mistake and upgraded the wrong line. When I came back to fix it, they refused to help, avoided responsibility, and told me the manager was “in a 4-hour meeting.” I called Verizon Customer Service, and when I calmly said they were treating me like I was stupid, their security literally forced me out of the store — in front of my child — as if I were a criminal. Absolutely humiliating and unacceptable. After 10 loyal years with Verizon, this is how I’m tr... read more
Great experience at this Verizon store! The staff was friendly, knowledgeable, and helped me upgrade my phone quickly and easily. Steven attended me and made sure everything was explained clearly, and he made sure all my questions were answered. Highly recommend this location!
Verizon has a 3.8 star rating with 92 reviews.
Verizon is open now. It will close at 6:00 p.m.
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