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Verizon

3.9

About this business

Visit our store at New Hartford for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

4848 Commercial Dr, New Hartford, NY 13413, New Hartford, NY, 13413, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.9232 reviews
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Jennifer Wright's profile image
Jennifer Wright 
on Google
3 weeks ago

Cannot call to see if the have the.part I need, only call verizon support. 

Jill Van Atta Stephenson's profile image
Jill Van Atta Stephenson 
on Google
2 months ago

I’ve always had excellent service here. Charisma (sp) helped me last weekend and was SO patient with me and spent literal hours getting me get exactly what I needed. She was friendly and so kind to my daughter and just overall a huge asset to that store and the company. 

Ash D's profile image
Ash D 
on Google
2 months ago

I had a terrible experience here. First person to help was amazing, second person screwed me on information so I came back several time because she was not straightforward and wants to screw people over with her negligence. I came back after having to call customer service to get a straight answer. And now they are charging me again because the girl who said my account was closed didn’t know how to properly inform me she did nothing what I came in for. They care more about selling something than doing their actual job that t... read more

s terrenate's profile image
s terrenate 
on Google
5 months ago

First I’ll say I’ve never had a problem with our local Verizon service techs. But today a huge shoutout to Jesse at the Commercial Dr location. I only had to come pick up my order and possibly grab a phone case. Jesse was professional and very helpful. His customer service was fantastic!!! Thanks so much for your help and time today! 

Dana Nimey-Olney's profile image
Dana Nimey-Olney 
on Google
5 months ago

Not even allowed to hold or handle display phones, how can you determine if you like it. Said we wanted to look at phones, first question was what color do we want, seriously? 

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.9 star rating with 232 reviews. 

When is Verizon open?

Verizon is closed now. It will open tomorrow at 9:00 a.m. 

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