Verizon's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Verizon

3.9

About this business

Location details

961 Topsy Ln Ste 444, Carson City, NV 89705, Carson City, NV, 89705, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
WedClosed
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.9165 reviews
Select a rating
Brian Wester's profile image
Brian Wester 
on Google
a week ago

I recently upgraded my iPhone and bought it through Apple. I had issues transferring my old phone to the new one and my Verizon account was suspended. I couldn’t get anywhere with their phone or chat service and had to go into a store. I’ve had numerous negative customer service issues interactions with Verizon and was prepared to switch carriers but wanted to give the store a change. When I walked in, I was immediately approached by Mike who was able to get my phone switched over and resolve my suspended account. Mike was s... read more

Ryan Guariglia's profile image
Ryan Guariglia 
on Google
a month ago

This Verizon store is newly remodeled. I ordered a new phone online and did Express Pickup at this location. The team there was friendly and willing to help answer all of my questions and get me set up with my new phone. I love the Galaxy S25! Thank you for the great service and helping everything go smoothly! 

I feel like Pablo's profile image
I feel like Pablo 
on Google
a month ago

Lisa has excellent communication skills and is super friendly, shes helped make my experience in this store extremely easy and efficient the last 3 times ive visited. Every time she's helped me, I've noticed she's gone above and beyond to make my experience just a little bit easier. Thank you! 

Mike Aanenson's profile image
Mike Aanenson 
on Google
4 months ago

This has got to have the worst customer service I’ve ever experienced. Place doesn’t even have a phone number to call the store direct only a number for a call center that can’t help with the issue. Guess I’ll be driving an hour outta my way to get them to do something. #worthless 

Cody Paxton's profile image
Cody Paxton 
on Google
4 months ago

Russell was great to work with. Very honest about the entire process and was able to help us capitalize on any discounts available. We were in and out with 4 new phones in 30 minutes 

View all google reviews

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.9 star rating with 165 reviews. 

When is Verizon open?

Verizon is open now. It will close at 7:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com