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Verizon

3.5

About this business

Location details

750 N Casaloma Dr, Grand Chute, WI 54913, Appleton, WI, 54913, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.5333 reviews
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Shawn Lewis's profile image
Shawn Lewis 
a week ago

Rude and disrespectful staff. Couldn't answer any questions or offer any solutions. I felt totally unwelcome as a customer. Went to the north Appleton location, spoke with manager TJ instead and bought a brand new phone with excellent customer service. Don't waste your time with these children. 

A D's profile image
A D 
3 weeks ago

What a joke. Horrible customer service. Won't do anything to help with a phone that is malfunctioning. The Calumet store employees are even worse. Definitely do not recommend Verizon at all. Horrible service and employees. 

Denise Hollis's profile image
Denise Hollis 
a month ago

Daniel Has Awesome Customer Service Skills. I Highly Recommend Him. 

Brianna Olejniczak's profile image
Brianna Olejniczak 
a month ago

Thought associate understood all I really wanted was to use my complimentary upgrade to replace my daughters phone that recently stopped working .. now I somehow have an extra line 😤😳 was told it would cost me $55 that day BUT would see a $50 rebate on next bill. So technically in the end would only cost me $5 .. charged $155 and no rebate 😒 various other issues.. I will now have to go back and speak with a manager to correct .. beyond annoyed n frustrated 

Suzanne Weibel's profile image
Suzanne Weibel 
a month ago

Excellent customer service! 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.5 star rating with 333 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 9:00 a.m. 

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