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Visit our store at Lubbock for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
5810 W Loop 289 Acc Rd, Lubbock, TX 79424, Lubbock, TX, 79424, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 7:00 p.m. | |
Tue | 10:00 a.m. to 5:00 p.m. | |
Wed | 10:00 a.m. to 7:00 p.m. | |
Thu | 10:00 a.m. to 8:00 p.m. | |
Fri | 10:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 8:00 p.m. | |
Sun | 10:00 a.m. to 5:00 p.m. |
Everyone was very nice and polite
Verizon support getting worse and worse. I run the business account for the company I work for. Verizon has gone straight down hill over the last 6 years. We are going from 130 lines to 34 lines. Verizon reps have no authority and just say what they need to.
Great customer service in the store. Frustrating because online team did not fix an issue I had called them about. Instead, I have to go into the store. Seems their online team is not as focused on quality customer care as the team in stores. I am giving the in store team 5 stars. Online team would get two stars!
If could leave 0 stars I would the only reason I went to this store was to pickup a home internet device that was a claim through customer service. Before going to the store i called to make sure the order was complete and ready for me to pick up. The person I spoke said it was ready to go and just need to provide them with the order # i showed up and provided the # the girl goes to the back to grab it for me and the gentleman standing beside her told her to go ahead and cancel the order which she did then ran it as a new sa... read more
Deidra was such great help. My daughter and I went to this same location 2 weeks ago Deidra checked us in but we got help from Devin (I think that was his name- he was like the asst. store manager or something like that) and he wasn't really helpful so we cut our visit short and decided to come back later. Alot of the gentlemen there dont look to pleased to deal with anyone ... honestly. When we did we were helped by Deidra and she was AMAZING. Lets just say we didn't feel like just a "sale" she took her time and was patient... read more
Verizon has a 4 star rating with 357 reviews.
Verizon is open now. It will close at 8:00 p.m.
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