This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Verizon
- Mobile Phones
- West Des Moines, IA
About this business
Location details
101 Jordan Creek Pkwy Unit 2430, West Des Moines, IA 50266, West Des Moines, IA, 50266, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I'm in the store now, I've been here for 40 minutes thus far. Not a single employee has spoken to me or even looked in my direction. I used to work at this store and managed a phone in Jordan creek mall for 10 years. It's insane how "different" poor the customer service has become. I've been a Verizon member for over 10 years, both of my lines are eligible for full upgrade, and I am here to add a line, with phone protection. After this, I'm thinking it might be a good time to try out T-Mobile. Pathetic excuse for " customer ... read more
Waited an hour. Was on the waiting list twice. Hard to understand how they grab random customer instead of who's on list. Complained once but still did not get help. This is horrible way to treat someone as a business and personal customer for over 10 years.
I was so happy with my experience. Greeted immediately by ….forgot her name..then assistant manager Rylie came over. My problem was the phone wasn’t charging. They fixed it while I waited. These women were great!
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.4 star rating with 287 reviews.
When is Verizon open?
Verizon is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com