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Verizon

3.3

About this business

Visit our store at Fairview Park for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

3460 Westgate Mall Dr, Fairview Park, OH 44126, Fairview Park, OH, 44126, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.3227 reviews
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kristi pottala's profile image
kristi pottala 
on Google
a month ago

Poor variety of available phones. Not very friendly staff. Super disappointed. 

Rosana Del Rio's profile image
Rosana Del Rio 
on Google
2 months ago

Verizon Wireless overall is loosing my interest after 19 yrs of being a customer however, the staff at this store is still genuinely interested in the service that Verizon was once known for. One particular associate stands out and that is Ricco. He is kind, patient and interested in helping you resolve any issue you have and to not just rush you out the door. After spending an hour and 20 minutes on chat today with Verizon, Ricco and Kevin took care of my concern in less than 5 minutes. I greatly appreciate their dedication... read more

Kelly Trent's profile image
Kelly Trent 
on Google
2 months ago

The in store staff always gives great customer service. It's when you have to call Verizon that the customer service is abysmal. That is what may make them lose a lot of customers. 

King Lofar's profile image
King Lofar 
on Google
2 months ago
Jodie Schneider's profile image
Jodie Schneider 
on Google
2 months ago

They talk in circles and don't actually ask what you want before running numbers. Tapping away on a tablet without communication. Confusing process and leave add-ons without asking if you want them. 

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.3 star rating with 227 reviews. 

When is Verizon open?

Verizon is closed now. It will open tomorrow at 10:00 a.m. 

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