Verizon

Jaclynn Watkins 

on Google

2 weeks ago

I came up here to grab a new iPhone, called ahead to see if there was anything I needed to know before I came. Specifically asked for purchase restrictions, just to waste my gas and they still tell me they have restrictions. Bad customer service. 

Ismail Mussed 

on Google

3 weeks ago

Not helpful at all and they don’t want to help 

Mohammad Monet 

on Google

a month ago

I usually do not do reviews but when its hurting my business I have to, stay away from Jay he lied so many times about my business account I gave him the benefit of the dought because I am also sales, everything he mentions when getting this plan was a lie my bill for 2 lines is over $450 a month bc of him not being truthful. Now everytime i reach out to him he does not pick up, my bill went from 165 to 472 a month. There are monthly supercharges that they can't explain, and get this when I record the conversation with the c... read more

Justin Gomez 

on Google

2 months ago

Terrible customer service, Nia lied to us saying we would receive a large credit for my father’s new iPhone if he traded in and upgraded, when I came back to drop off his old iphone I was assured by Jimmy that he would fix the credit mistake manually and they would contact me when it’s done, I called Nia because she gave me her number when selling us this new phone and said to call if I had any issues, left her a voicemail and never heard anything back, I called Jimmy and texted and never heard anything back, now we are stuc... read more

Abdullah Bazzi 

on Google

2 months ago

Wasif at Verizon really looked out for me. I went in for a phone upgrade and he made the whole thing simple. He explained everything in a way that was easy to understand and he never tried to push anything I didn’t need. He was patient and made sure I walked out with the right phone for me. The whole experience felt smooth and chill because he actually knew what he was doing. If you need a new phone he’s the guy to go to.