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Verizon
- Mobile Phones
- Springfield, VA
About this business
Visit our store at Springfield for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location details
6432 Springfield Plaza, Springfield, VA 22150, Springfield, VA, 22150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I waited for 20 mins and the rep talked me out of a sale. Telling me the phone I wanted to upgrade to was the same phone I had. Wow that guy is in the wrong field!
Bad customer service. No greetings. Not friendly. The staff lacked the courtesy. Won’t be back this Verizon store.
I needed to return equipment and this was the third trip. First two were to a different store. The system has been down. Abbas (I hope I spelled it correctly) was a delight. Even with the system down, he went above and beyond to help me solve my issue and save a fourth trip. Just this small act of service made my day so much easier. Thank you for the excellent service.
Robert (CJ) was seriously awesome when it came to transferring our services. We ran into some issues with the initial startup and he was able to walk us through exactly what went wrong and how to fix it. He spent the whole time working with us in a patient and friendly manner and - even though it took a while - he never complained and was genuine in ensuring we had everything taken care of as new Verizon customers. He really emphasized customer service and we greatly appreciated his help and sense of humor. Thanks, CJ!
I have experienced discriminatory behavior
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.2 star rating with 269 reviews.
When is Verizon open?
Verizon is closed now. It will open tomorrow at 10:00 a.m.
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