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Verizon

3.2

About this business

Location details

6432 Springfield Plaza, Springfield, VA 22150, Springfield, VA, 22150, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.2273 reviews
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Kameron Ritter's profile image
Kameron Ritter 
on Google
a week ago

Brad and James were fantastic. They answered all of my questions and took the time to explain everything with my upgrade. They found several discounts for my wife and I. They tripled checked everything and got us in and out! Great customer service from great people!! 

Deep Patel's profile image
Deep Patel 
on Google
2 weeks ago

Really Rude and arrogant staff. If you care for your time then Avoid this location at all cost.Will never go to this store Again. 

Nick's profile image
Nick 
on Google
2 weeks ago

Waited for an hour for a Sim card swap to be told they don't have physical sim cards. We specifically told the guy adding us to the queue when we got to the store that's what we were there for. This store seems to be unable to accommodate more than one customer at a time, even with what seems like an army of employees. 

Avi's profile image
Avi 
on Google
3 weeks ago

Had to wait 30 minutes just to drop off a trade in. All the while having to listen to a store associate trying to convinced an 85 year old to stay with Verizon. When I asked to see the manager, I was given a delaying tactic. When I did finally get to leave, they were still holding that poor woman hostage using cheap sales tricks. Definitely not coming back here. 

Ronda Williams (Ronda Williams)'s profile image
Ronda Williams (Ronda Williams) 
on Google
a month ago

I waited for 20 mins and the rep talked me out of a sale. Telling me the phone I wanted to upgrade to was the same phone I had. Wow that guy is in the wrong field! 

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.2 star rating with 273 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 10:00 a.m. 

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