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Verizon
- Mobile Phones
- Coeur d'Alene, ID
About this business
Location details
540 W Prairie Ave #108, Coeur d'Alene, ID 83815, Coeur d'Alene, ID, 83815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | Closed | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Terrible service
Angel was absolutely fabulous in helping us add a line and new phone to my account. She thoroughly explained the info I needed to make valid decisions as we went along in the process. She was personable, informative and helpful without being at all pushy. I would definitely go to her for future Verizon business on my account!
I went in on 11/3/25 and had a great experience. Checked in on the kiosk, was helped in a few minutes by Nicole who not only handled my request but also helped at least 3 other customers, whether it was checking them in or diagnosing their issue(s) to get them in the right place. Nicole resolved my issue and did so quickly. It was impressive to see her manage that morning push of customers while also taking care of me. Thanks Nicole 🤙🏼
If I could give zero I would. I was looked down upon as soon as I walked in the door. When it was my turn in queue, the "gentalman" who came to assist did not introduce himself, so I do not know his name. I layed out my billing issue of Verizon forcing a buy out of my device, to which he told me that there is nothing they can do in store with their equipment. He would not offer additional options, or really show much care for the situation.
One star is generous. I spent hours on the phone with technical support only for what they did not to work. Unfortunately technical support over the phone was closed so I couldn’t call back. I drove to the store only for the retched girl at the front to refuse to help me because they closed in 30 minutes. I explained that I must have my phone for work the next day and she stated she couldn’t have someone “stay late to babysit a technical support call.” I guess there is no money in keeping existing customers happy so she woul... read more
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.6 star rating with 546 reviews.
When is Verizon open?
Verizon is open now. It will close at 5:00 p.m.
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