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Verizon

3.5

About this business

Location details

1523 West Lane Rd, Machesney Park, IL 61115, Machesney Park, IL, 61115, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.5421 reviews
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Matthew Wicklund's profile image
Matthew Wicklund 
6 days ago

They were helpful but after they sold me the phone they left me hanging and didn’t help after that. 

Amanda Kortte's profile image
Amanda Kortte 
a week ago

We went into the store because we needed to add a line onto our account, and we were helped by Josh. He was extremely helpful and very knowledgeable! He listened to our needs and was able to work with us and help us figure out the best plan for us. Very happy with our experience and looking forward to having a new location so close to home with helpful and knowledgeable staff! 

blake thompson's profile image
blake thompson 
2 weeks ago

Horrible customer service. Rude and not helpful. I'll pull out all my teeth before I go back. 

Sandie White's profile image
Sandie White 
2 weeks ago

We had some issues switching over from another carrier and the general manager of this store took nearly his whole day to get everything worked out and back on track for us, appreciate the wonderful service 

Angellinaa x's profile image
Angellinaa x 
a month ago

DO NOT GO THROUGH VERIZON. MY PHONE NEVER WORKED DESPITE BEING CHARGED A RIDICULOUS AMOUNT FOR ONE LINE! I CONSTANTLY RECIEVED 90% OF TEXT MESSAGES 24 HOURS AFTER PEOPLE SEND IT, OR NOT GETTING TEXTS AT ALL. MY PHONE NEVER WORKED AND NEVER HAD SERVICE DESPITE IT WAS BRAND NEW! THEY RACK UP PRICES WITH NO EXPLANATION OR NOTICE AS TO WHY!! I USED VERIZON FOR 4 YEARS AND THEY NEVER LOWERED MY BILL UNTIL I MENTIONED SWITCHING CARRIERS. THIS COMPANY IS A COMPLETE SCAM, NO WONDER 90% OF THEIR CUSTOMERS (LIKE MYSELF) IS SWITCHING T... read more

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.5 star rating with 421 reviews. 

When is Verizon open?

Verizon is open now. It will close at 8:00 p.m.  

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