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Verizon
- Mobile Phones
- Machesney Park, IL
About this business
Visit our store at Machesney Park for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location details
1523 West Lane Rd, Machesney Park, IL 61115, Machesney Park, IL, 61115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
I am very disappointed with the Verizon on 173. My son (18) went to get a new phone because his iPhone is dying. The salesperson, Seth, then decided to make him pay off his phone, only offered him the iPhone 16, would not help him work things out. He literally told him to go on Facebook marketplace to look for a phone. How does that help sales for your location? My son left with no new phone and is now in the way to tmoble. Who we will all be going with as soon as we pay off these phones. Get better customer service training... read more
Went there to go. Pick up my item from the express. He asked and the express kiosk was not working. Add a white blank screen. Try to use the buttons and touch.It it didn't work will change my review once this matter gets resolved.
My wife went in there with a problem with her phone that we just purchased there 2 and a half weeks ago. The agent said the problem was too small and there would be a 50 dollar restocking fee. The phone issue is a manufacturing problem nothing to do with her all. Very poor customer service and they talk down to you. I would recommend any other Verizon store but this one.
I was there to pick up a new phone for my daughter. The online order did not process on time. The lady working was able to get me the same phone and at a discounted price. She was awesome.
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.5 star rating with 405 reviews.
When is Verizon open?
Verizon is closed now. It will open at 9:00 a.m.
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