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Verizon
- Mobile Phones
- Crystal Lake, IL
About this business
Location details
1125 S Illinois Rte 31 F, Crystal Lake, IL 60014, Crystal Lake, IL, 60014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Went in to upgrade my iPhone and was instantly helped by Kyle! He was super understanding and patient while walking us through the options we had! He explained the best deals and was super upfront with everything! Highly recommended Kyle!
RT is the best
Hassan was awesome! Highly recommend him if you’re looking to get a phone or have any questions. I’ve been with t-mobile for 21 years and switched to Verizon thanks to his help and patience in explaining plans and everything to me. He also made sure I didn’t miss out o any of the perks or specials Verizon was offering for me to switch over!
Been having issues with my new phone 15 days outside of the 30 day replacement period. Went to the store and they gave me no options but to use an upgrade from another phone on my plan and charge me $40, to replace a phone that doesn't work that I had for 2 months. I warrantied the phone instead and received a phone in the wrong color with scratches on the back (I'm still paying for a new phone). I go back in after calling support and they said there would be a buyers remorse claim and the store would provide me a new phone ... read more
I would say in the past my rating would be much lower… but super smooth in and out with two new devices and 4 accessories…
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.3 star rating with 243 reviews.
When is Verizon open?
Verizon is open now. It will close at 8:00 p.m.
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