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Verizon
- Mobile Phones
- McHenry, IL
About this business
Location details
3501 Diamond Dr, McHenry, IL 60050, McHenry, IL, 60050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Everyone at this location seems friendly, and Jimmy really went above and beyond to get me set up with a new phone after my last one took a swim. He gave me pointers on retrieving what data I could from it, took extra steps to get me the phone I really wanted, and his follow up communications to make sure everything went smoothly were appreciated. Overall a great experience in what would otherwise be a stressful situation!
The agents were very helpful and patient.
I want to give a huge shoutout and heartfelt thank you to Jimmy at this Verizon store. I recently added a new line to my account, and for two days I struggled to get it activated. I spent almost four hours on the phone with Customer Service, trying multiple solutions, and even scheduled a follow-up call that I never received. It was incredibly frustrating, and I honestly felt stuck. Today I decided to come into the store, and that’s when I met Jimmy—and he completely turned my experience around. From the moment he started he... read more
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.8 star rating with 342 reviews.
When is Verizon open?
Verizon is closed now. It will open at 10:00 a.m.
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