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Verizon

3.8

About this business

Location details

3501 Diamond Dr, McHenry, IL 60050, McHenry, IL, 60050, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.8342 reviews
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Taivon Jovonnie's profile image
Taivon Jovonnie 
a month ago
J. Popp's profile image
J. Popp 
2 months ago

Everyone at this location seems friendly, and Jimmy really went above and beyond to get me set up with a new phone after my last one took a swim. He gave me pointers on retrieving what data I could from it, took extra steps to get me the phone I really wanted, and his follow up communications to make sure everything went smoothly were appreciated. Overall a great experience in what would otherwise be a stressful situation! 

Andy Collins's profile image
Andy Collins 
2 months ago
Claudia Levin's profile image
Claudia Levin 
3 months ago

The agents were very helpful and patient. 

Oso2199's profile image
Oso2199 
3 months ago

I want to give a huge shoutout and heartfelt thank you to Jimmy at this Verizon store. I recently added a new line to my account, and for two days I struggled to get it activated. I spent almost four hours on the phone with Customer Service, trying multiple solutions, and even scheduled a follow-up call that I never received. It was incredibly frustrating, and I honestly felt stuck. Today I decided to come into the store, and that’s when I met Jimmy—and he completely turned my experience around. From the moment he started he... read more

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.8 star rating with 342 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 10:00 a.m. 

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