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Verizon
- Mobile Phones
- Kalaoa, HI
About this business
Visit our store at Kailua Kona for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location details
74-54, 44 Makala Blvd Suite 7, Kailua-Kona, HI 96740, 44 Makala Blvd Suite 7, Kalaoa, HI, 96740, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | Closed | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
When you go in there next time - ask for Jodie or Marissa!
I visited the Verizon store at Kona Commons on June 11, 2025, at 12:30 PM to exchange my phone, less than 30 days after signing up for service. Initially, the customer service rep Marissa was helpful, but due to complications with my phone plan and device, I spent over four frustrating hours in the store. When I sought assistance from the manager on duty—while several employees stood idle—he blamed me for not agreeing to a $30 fee for Marissa’s undivided attention, a service never offered to me, and dismissed my concerns as ... read more
We had the absolute pleasure of being helped by Timothy K. at Verizon, and we cannot say enough good things about him! From the moment we walked in, Tim was incredibly personable, warm, and easy to talk to. He has a natural sense of humor that made the entire experience not just smooth—but genuinely enjoyable. What stood out most was Tim’s extensive knowledge. He answered every single question we had with ease and clarity, and he went above and beyond to find the best solutions for our specific needs. His patience was unmatc... read more
Talk to Tim, kind guy with good knowledge and great customer service. Set me up well and answered all my questions with knowledge and was really helpful!
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.7 star rating with 200 reviews.
When is Verizon open?
Verizon is closed now. It will open tomorrow at 9:00 a.m.
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