Verizon's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Verizon

2.9

About this business

Visit our store at San Mateo for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

2290 Bridgepointe Pkwy, San Mateo, CA 94404, San Mateo, CA, 94404, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
WedClosed
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
2.9144 reviews
Select a rating
Clint M's profile image
Clint M 
on Google
2 weeks ago

been in a queue for 2 hours… came back… was told I still have 3 ppl ahead of me… wtf… now Im on hold with warranty in the store… this is bs 

Shu Lei's profile image
Shu Lei 
on Google
2 months ago

I transferred my service from AT&T to Verizon recently. It's a nightmare - from device activation, porting the phone number, signing up for an online account, billing, to getting the promised rebate, I spent hours and hours, and made multiple trips to the store for every single step I described above. It's been two weeks. I still got issues with my double billing, and am unable to get the promised $200 rebate. Nothing worked!!! On top of it, I lost text messages that were sent to me for over 3 days. My friends were wondering... read more

Chris Stallings's profile image
Chris Stallings 
on Google
2 months ago

Massive wait due to few employees helping, and they didn’t really know what was required to accomplish what I needed, so I just ended up calling the help number anyway 

noel arauz's profile image
noel arauz 
on Google
3 months ago

I should have known I’d get horrible service when I saw that my first point of contact had a cubic zirconia Majin chain. Don’t waste your time, you can literally do everything they do online and you will get a better deal. 

Nick Harvey's profile image
Nick Harvey 
on Google
4 months ago

Have a phone that is connected to network but CANNOT use any app/internet/etc without wifi. Was told by a Verizon Authorized Retailer to go to a "rela Verizon" like this one. Manager on duty and guy were 0 help and basically told me to spend more money on a brand new phone that isn't working. Will be complaining to corporate. Don't waste your time coming to this location. 

View all google reviews

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 2.9 star rating with 144 reviews. 

When is Verizon open?

Verizon is open now. It will close at 8:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com