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Verizon
- Mobile Phones
- Short Hills, NJ
About this business
Location details
1200 Morris Tpke, Short Hills, NJ 07078, Short Hills, NJ, 07078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Most useless staff ever just stand around and tell people that they can't help with anything and have to go to another store
I visited this site at the Mall in Short Hills a couple of days ago with my granddaughter. We wanted to upgrade her phone.. Although I did not end up making any changes, I was helped by a wonderful person, Greg. He was very helpful, very kind and very knowledgeable. He took his time to answer all my questions and gave me great advice on how to make the best changes with my phones and service. Thank you, Greg for all your help. I surely will return to this site and look for you when I am ready to proceed. People like Greg mak... read more
So I really didn’t want to write this review but I am at a standstill. What everyone writes about is true, the wait times here are atrocious and the staff just aren’t it. I came here to upgrade my phone back in November and at first it seemed like everything was going great! The staff was super friendly and telling me that I can upgrade my phone at a discount if I keep my line and add an extra for “basically free”. I thought why not! Wrong. The friendliness was a facade. We had to upgrade our entire family (5 lines) to the m... read more
Called Verizon customer service to close a deceased friend's Verizon account. I was told I needed to go to a "corporate store" to do that and provide the death certificate. Went the the Verizon Short Hills Mall store and was told I needed to bring back the router in order to close the account. Came back to the store with the router. Was "helped" by someone I will kindly refer to as someone who needed more training, who, over the course of 1 hour and 10 minutes of him trying to work with Verizon customer service, told me that... read more
Long lines but it was a good experience. Staff are nice and helpful.
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 2.8 star rating with 124 reviews.
When is Verizon open?
Verizon is closed now. It will open tomorrow at 10:00 a.m.
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