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Verizon
- Mobile Phones
- Short Hills, NJ
About this business
Location details
1200 Morris Tpke, Short Hills, NJ 07078, Short Hills, NJ, 07078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
The day after their amazing power outage I went in against my better judgement to potentially switch my 6 phones to Verizon. Boy did I dodge a bullet! I was on the wait list and waited patiently for about 30 min. I double checked the wait list and saw my name was removed-when I asked why a guy with dreads said, ‘I called your name but you didn’t answer so we thought you left..’ I was standing there the entire time! In the shop! 5 feet from the guy! Unprofessional staff. Walking over to T-Mobile 😹
Management was horrible. The female manager seemed bothered when we asked for her help. Another young male representative assisted us instead—he was very kind and clearly explained why we needed to call customer service. If the manager had explained things in detail, we would have understood. I’m not sure how someone like her is in a management role. She was just sitting next to the other representatives, not helping anyone, and texting on her phone while people waited at the front to be assisted. She didn’t even get up to g... read more
I had an amazing experience with Joyce.
Very upset with how I was treated at this location. I went in because my new watch failed to activate on my plan. The representative told me that they would have to charge me to get the watch connected to my plan. I have never had to pay for assistance with getting my devices connected at any other Verizon store. I called into Verizon later that evening for help & they informed me that their locations are not to charge any of their customers for this type of service. I will not be going back to this location again.
Two employees here seems duller than the tip of my grandfather’s screwdriver which he had used for over 10 years. Who would have thought that opening a few new lines will take you from 4 PM to 7 PM and still not finished. The Black Friday new customer deal looks lucrative, but there is just about a Milky Way of asterisks attached to it (eg. No 17 Pro Max actually in stock, Phone number must be transferred to new phone for 60 days beginning immediately after the deal which means that your old phone is brick for a while, etc.)... read more
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 2.8 star rating with 115 reviews.
When is Verizon open?
Verizon is open now. It will close at 8:00 p.m.
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