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Verizon
- Mobile Phones
- Elmira, NY
About this business
Visit our store at Elmira for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location details
830 County Road 64 Big Flats, Elmira, NY 14903, Elmira, NY, 14903, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
I walked into the Verizon store hoping for help and left 1.5 hours later with nothing but frustration. From the moment I arrived, the staff were noticeably unfriendly—no greeting, no introduction, no effort to make me feel welcome. I waited and waited, only to walk out without any resolution to my issue. For a company that prides itself on customer service, this location fell far short. I won’t be returning, and I’d recommend others think twice before wasting their time here.
The service people in the store were pretty unhelpful when I had a problem. They just referred me to the online customer service, which was better, fortunately.
I was extremely appreciative of the service I received from Bobby recently at the Horseheads NY location. I had purchased a new phone for my elderly mom who lives in the Elmira area. I went in to transfer the information from her old iPhone to a Samsung A16, and to update her plan. To be honest, I was not looking forward to this task, as I have heard it could take a few hours. Bobby was professional, kind, efficient, and very knowledgeable. He had everything completed in approximately 30-45 minutes. My experience at the Hors... read more
Nothing but positive experiences with the staff at this store.
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.7 star rating with 256 reviews.
When is Verizon open?
Verizon is closed now. It will open at 10:00 a.m.
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