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Verizon

3.7

About this business

Visit our store at Elmira for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

830 County Road 64 Big Flats, Elmira, NY 14903, Elmira, NY, 14903, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.7254 reviews
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Daniel Conklin's profile image
Daniel Conklin 
on Google
a week ago

The service people in the store were pretty unhelpful when I had a problem. They just referred me to the online customer service, which was better, fortunately. 

Elizabeth B's profile image
Elizabeth B 
on Google
3 weeks ago

I was extremely appreciative of the service I received from Bobby recently at the Horseheads NY location. I had purchased a new phone for my elderly mom who lives in the Elmira area. I went in to transfer the information from her old iPhone to a Samsung A16, and to update her plan. To be honest, I was not looking forward to this task, as I have heard it could take a few hours. Bobby was professional, kind, efficient, and very knowledgeable. He had everything completed in approximately 30-45 minutes. My experience at the Hors... read more

Pedro Castro's profile image
Pedro Castro 
on Google
a month ago

Nothing but positive experiences with the staff at this store. 

Kim Keller's profile image
Kim Keller 
on Google
4 months ago

Verizon offers excellent service with fast and reliable coverage! Their network is strong, providing great signal and data speeds even in remote areas. The customer service is helpful and professional, always ready to assist with any questions or concerns. Their plans offer good value, and the variety of devices available makes it easy to find the perfect fit. Whether for calls, texting, or streaming, Verizon consistently delivers top-quality service. Highly recommended! 

Zack Andrews's profile image
Zack Andrews 
on Google
6 months ago

Poor experience. We were pleasantly greeted by someone while we were awaiting however the individual we worked with seemed like he could care less. I don't believe he even told us his name. He didn't listen well, another employee came and interrupted us and didn't do it professionally. Once we established Verizon doesn't do anything for its current customers for any promos, my wife has asked if he could help with her phone that was having issues. His response was. " Turn it off then back on." Oh geez thanks we never thought ... read more

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.7 star rating with 254 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 10:00 a.m. 

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