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Verizon
- Mobile Phones
- Elmira, NY
About this business
Location details
830 County Road 64 Big Flats, Elmira, NY 14903, Elmira, NY, 14903, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Very inconsistent from one employee to the next. Very poor customer service
Just today I upgraded my phone at this store greatly assisted by Reg. What a great guy he was. I watched as he not only helped us but also others. He had such a helpful and gracious manner about him. An angel at work. Thanks so much Reg. Davy.
This was by far the worst customer service experience we have ever had while attempting to purchase a new phone. During my wife’s visit to this Verizon location to upgrade, pricing was repeatedly changed without clear explanation, and additional lines were attempted to be added despite us explicitly declining them. When we requested a detailed price breakdown for transparency, the staff’s demeanor noticeably shifted and became curt and unprofessional. At that point, communication felt dismissive rather than helpful. Due to t... read more
Rude,
Customer service not very good employees are nice but overall experience can be improved.
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.7 star rating with 261 reviews.
When is Verizon open?
Verizon is open now. It will close at 8:00 p.m.
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