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Verizon
- Mobile Phones
- Germantown, MD
About this business
Visit our store at Germantown for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location details
21030 Frederick Rd, Germantown, MD 20876, Germantown, MD, 20876, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
The place is smaller than it used to be but the staff are very helpful and friendly.
Terrible rude support. Verizon in general makes it hard to cancel, the phone kept getting disconnected so I made an appointment to go in the store. I have 4 lines, I just wanted to cancel one. The employees made it clear as soon as I walked in that they don’t handle cancellations, only upsells. Great, at least be civil while talking to customers, this dude was as rude as they come as he had no incentive to spend time with me once he knew he is not getting commission. I am just leaving Verizon all together, the best deals and... read more
Worst customer service ever. They don't have the audacity to look into their customers' eyes and talk to them professionally. I talked to the manager, and he was ignorant. He won't even respond properly. I went to pick up a router for a service we had for more than a decade. They refuse to give me unless my husband shows up. It just wasn't fair at all.
Good customer service and knowledgeable employees. Hope to see better offers for home wifi plans.
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.3 star rating with 131 reviews.
When is Verizon open?
Verizon is closed now. It will open at 10:00 a.m.
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