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Verizon
- Mobile Phones
- Leesburg, VA
About this business
Visit our store at Leesburg for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location details
1612 Village Market Blvd SE #115, Leesburg, VA 20175, Leesburg, VA, 20175, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Terrible customer service — unacceptable experience. We’ve had both our business and personal services with Verizon for years, but this visit left us shocked. I came into the store because no one could assist me over the phone, only to be treated dismissively in person as well. The manager and an employee named Moisin were both completely unhelpful and seemed uninterested in doing their jobs. When I asked for assistance, I was told, “We can’t do anything for you” — no effort, no solutions, just a poor attitude. Why work in c... read more
Went in to visit the Leesburg Village location this morning. I had a few questions regarding some charges that appeared on my last bill. I walked into the store and noted three persons inside. One was a customer being helped by an associate and the third person was seated at a type of desk with a laptop and two phones. My daughter and I headed towards her not sure what the protocol is for assistance. I can not remember the last time I visited a Verizon store however at Apple I am greeted right away and directed to someone wh... read more
I had a very frustrating experience at the Verizon store in Leesburg near Wegmans. When I arrived, there was no one to greet me or offer assistance. Eventually, a customer service representative named Enrique came over, asked for my phone number, and confirmed if I was a Verizon customer. After that, he just disappeared without saying anything like, "I'll be right with you" or providing any indication of what would happen next. I was left standing there for a long time, feeling completely ignored. This lack of communication ... read more
I had a very frustrating experience at the Verizon store in Leesburg near Wegmans. When I arrived, there was no one to greet me or offer assistance. Eventually, a customer service representative named Enrique came over, asked for my phone number, and confirmed if I was a Verizon customer. After that, he just disappeared without saying anything like, “I’ll be right with you” or providing any indication of what would happen next. I was left standing there for a long time, feeling completely ignored. This lack of communication ... read more
Disappointed by the behavior of a Korean guy whose recent videos contain racist remarks against Indian Americans. These comments are not only offensive but also disrespectful to a community that has significantly contributed to American society.
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.2 star rating with 181 reviews.
When is Verizon open?
Verizon is closed now. It will open tomorrow at 10:00 a.m.
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