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Verizon
- Mobile Phones
- Leesburg, VA
About this business
Location details
1612 Village Market Blvd SE #115, Leesburg, VA 20175, Leesburg, VA, 20175, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
I had a great experience working with Cheryl at Verizon while getting my new phone. She made the entire process smooth and stress-free, from choosing the device to setting everything up and answering all of my questions. I never felt rushed, and she made sure I left feeling confident about my purchase. Cheryl truly went above and beyond with her customer service. If you’re visiting Verizon, I highly recommend asking for her!
This review is for Verizon Wireless as a whole. I was a Verizon wireless customer for 17 years. Verizon became very expensive and the customer service went downhill. They have made my transition from Verizon to T-Mobile extremely difficult. First, they immediately suspend your account login and you cannot view the final bill. They let you know you have a final bill and when you go to see the final bill you have to have the actual account number. I had to call and get the account number. I entered the account number in the li... read more
My mother and I visited this Verizon location twice regarding a phone upgrade tied to a Verizon promotion that we were clearly able to process through Best Buy. Best Buy honored the Verizon deal without issue and instructed us to return the old device to an official Verizon store to receive the trade-in credit. When we came here, staff were dismissive, unhelpful, and unwilling to explain the process. Instead of offering guidance or clarifying next steps, we were told “we don’t do this” and “they get better deals than us” wit... read more
I had a very bad experience at this Verizon store. The woman who assisted me was rude from the moment I walked in. She did not greet me, did not offer help, and kept giving me uncomfortable looks. When she heard me speaking Spanish, her attitude got worse. She told me in a rude tone that I needed a U.S. passport, which is not correct. When I handed her my phone to check my Social Security information, she returned it by slamming it on the counter instead of handing it back respectfully. She was also distracted on her tablet ... read more
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.1 star rating with 195 reviews.
When is Verizon open?
Verizon is open now. It will close at 5:00 p.m.
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