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Verizon

3.6

About this business

Location details

321 Mt Hope Ave, Rockaway, NJ 07866, Rockaway, NJ, 07866, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.6303 reviews
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Lisa McWilliams's profile image
Lisa McWilliams 
a month ago

Chris was great come see him. 

Santiago Garcia's profile image
Santiago Garcia 
a month ago

The service to customers here is absolutely terrible. We would not recommend. Everyone working here only cares about making a sale. I recently visited this location with my family because we recently had to order an iPhone and wait a few days to arrive. Once we received the iPhone, we needed assistance from the store employees to transfer their information. Not one person offered to help. After we got the attention of someone, they treated us extremely rude saying they will take 2-3 hours to transfer. Once everything was tra... read more

Lisa Barry's profile image
Lisa Barry 
2 months ago

Every time I go to this location and get a new cell phone there's all kinds of hidden stuff that they don't tell you yes you do sign for it in a thousand pages of what you're signing for but they tell you your bill will be this and when it comes in it's a lot more and they tell you it's too late you sign for it 

K Fern's profile image
K Fern 
2 months ago

With everything being done online 

Alejandra Pineda's profile image
Alejandra Pineda 
3 months ago

Its a shame how poorly trained your associates are on customer service. Looks like the requirement to work at this location is to be rude with every customer that walks through the door. Daniel had to take care of me, and I say had to because it seemed to be an issue for me to even be there. Seriously very disappointed, as a paying customer, to be treated as a bother. 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.6 star rating with 303 reviews. 

When is Verizon open?

Verizon is closed now. It will open tomorrow at 10:00 a.m. 

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