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321 Mt Hope Ave, Rockaway, NJ 07866, Rockaway, NJ, 07866, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 8:00 p.m. | |
Tue | 10:00 a.m. to 5:00 p.m. | |
Wed | 10:00 a.m. to 8:00 p.m. | |
Thu | 10:00 a.m. to 9:00 p.m. | |
Fri | 10:00 a.m. to 9:00 p.m. | |
Sat | 10:00 a.m. to 8:00 p.m. | |
Sun | 11:00 a.m. to 6:00 p.m. |
Every time I go to this location and get a new cell phone there's all kinds of hidden stuff that they don't tell you yes you do sign for it in a thousand pages of what you're signing for but they tell you your bill will be this and when it comes in it's a lot more and they tell you it's too late you sign for it
With everything being done online
Its a shame how poorly trained your associates are on customer service. Looks like the requirement to work at this location is to be rude with every customer that walks through the door. Daniel had to take care of me, and I say had to because it seemed to be an issue for me to even be there. Seriously very disappointed, as a paying customer, to be treated as a bother.
I tried signing up for a 5G home service. They promised it was plug and play—it wasn’t. Spent two hours on the phone with a rep who couldn’t even activate the service. Went back to the store to figure out what was going on, only to be told, "If it doesn't work now, it probably never will." Seriously? They had my address when I signed up—should’ve told me from the start it might not work. Total waste of my time. The worst part? When I returned the equipment, they said my line was canceled. Then days later, I got charged for a... read more
Verizon has a 3.6 star rating with 301 reviews.
Verizon is closed now. It will open at 11:00 a.m.
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