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Verizon
- Mobile Phones
- Prosper, TX
About this business
Visit our store at Prosper for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location details
1141 S Preston Rd Ste 10, Prosper, TX 75078, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
If you're ever feeling too competent or just want to lower your expectations for customer service, may I suggest a visit to Madison at Verizon Prosper? This young lady couldn't find her way out of a paper bag with a flashlight, a GPS, and someone shouting directions from the outside. I came in looking for help—silly me. Madison greeted me with the enthusiasm of someone being forced to take a math test at 6 a.m. She then proceeded to offer a masterclass in being unhelpful. Questions? Ignored. Solutions? None. Confusion? Abund... read more
Reggie, Tuan, and Courtney are quite the team! I walked in today with a lot of questions, and they took the time to answer every single one with patience and care. From the moment I arrived, they made me feel like family. Not only did I leave with both my personal and business lines set up for less than what I was paying before, but they also helped me save on subscriptions I was already using—at a much better rate than what I had with other streaming services. Exceptional service, great savings, and a team that truly cares.... read more
Couldn't be more pleased with being able to setup our business wireless service here, Cale the business mgr went above and beyond to help us establish our service with them, their competitor just on the other side of the building in blue wanted $1000 deposit per line, 6 phones, 2 watches to start service! We had issues with cust service approving the right docs when we had them, and Cale called higher ups and made it happen. Couldn't be more happier than our experience there at the Propser location!
First time Verizon customer after switching from ATT. Nothing but issues with this location they don’t give you the correct information and they don’t know what they are talking about.
It all started this morning. While leaving our car and entering the nearby James Avery, we later found out we had dropped a sentimental greeting card. We entered multiple stores on this strip with no avail, until we met the amazing MADISON, who helped us when we walking in the store to find our card. She told us her customer had just left with the found card, but that she was expecting him back to the store and would call us upon his return. An hour later she called us with the good news that she had our card! Madison saved ... read more
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.9 star rating with 77 reviews.
When is Verizon open?
Verizon is open now. It will close at 8:00 p.m.
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