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Verizon

3.7

About this business

Location details

1504 Scranton Carbondale Hwy, Scranton, PA, 18508, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 4:00 p.m.
3.7414 reviews
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Jacqueline's profile image
Jacqueline 
4 weeks ago

Rico was great; knowledgeable, personable, and got it all resolved without issue. Give him a raise or somethin’ 

Jim Ricks's profile image
Jim Ricks 
a month ago

Anthony was great patient and very nice he solved all our problems and left on a high note 

Faith Lavelle's profile image
Faith Lavelle 
a month ago

I get excellent service with Anthony and Kaiden I highly recommend this store and these exemplary employees 

Stephen Knight's profile image
Stephen Knight 
a month ago

DO NOT USE! DO NOT SIGN UP FOR FIBER INTERNET, HUGE FAIL. I signed up for fiber internet FIOS here and after a month of service they shut it off. I spent over THREE HOURS for TWO DAYS with the staff using MY VERIZON phone to FIND MY ACCOUNT AND THEY COULDNT FIND IT! I SIGNED UP AT THEIR STORE! AMD THEY CANT ACCESS OR EVEN FIND MY ACCOUNT TO RESOLVE THE ISSUE! I tried to return the equipment and I even gave the manager A LETTER OF CANCELLATION OF INTERNET. THEY MAILED THE EQUIPMENT BACK TO ME VIA FEDEX!!!!!!!! DONT GET TRAPPE... read more

Becky Lewis's profile image
Becky Lewis 
2 months ago

Stopped in to ask a simple "out of country "travel question regarding our new phones. We were greeted rudely by a young woman but didn't catch her name. ( Glam Girl) I wish I asked her name. She spoke to us as if we were imbeciles. She was very impatient, disgusted and acted as if we were a nuisance. The store was empty. We were also mislead when we purchased our phones a month ago re travel plan and benefits. But at least he was pleasant. We will not be back to this particular store. 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.7 star rating with 414 reviews. 

When is Verizon open?

Verizon is closed now. It will open tomorrow at 9:00 a.m. 

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