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Verizon

4.8

About this business

Location details

2840 USHighway 41 W, Marquette, MI, 49855, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.82,613 reviews
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Kyle Abagnale's profile image
Kyle Abagnale 
recommend  Recommended
6 years ago

Shania was beyond helpful. I went to an Appleton store yesterday where I got almost zero assistance. My phone was not set up in store, which I found odd. I was told to go home and set it up. I got home and tried with limited success. I brought it in to the Shawano store where Shania helped me. I was out in about 20 minutes. I also was told at the Appleton store that I could not be given a trade in value. But, when I went to the Shawano store that was not the case. I couldn’t be happier with the service Shania and her co-work... read more

Lindsey King's profile image
Lindsey King 
6 years ago

Jessica was beyond rude. Snide and snarky comments from the first sentence out of her mouth. Does not belong in Customer service. Had to call Verizon corporate to get Jessica to do her job. 

Tina Menhennick's profile image
Tina Menhennick 
recommend  Recommended
6 years ago

Cory at Marquette's Verizon store was great to work with yesterday! my husband and I both needed new phones. his because he sat on it, me because it was old and not working properly! Cory was patient with us, answered every question we had, and didn't try to upsell us. I feel like that's only the second time that's happened in over five years of having an account there! Thank you Cory!!! 

John Seth Whitaker's profile image
John Seth Whitaker 
8 years ago

My service doesn't work. I came in and prepaid this work for both mine and My wifes line and it didn't kick in. I have no phone to call you please turn my phones on they have been paid for. 

Bruce Boelter's profile image
Bruce Boelter 
8 years ago

Totally usless. Need to allow ZERO star rating! Got three different lies from three different "customer service" representatives. Going to take up AT&T's offer to buy out the contract. 

Faye Lynn Miller Johnson's profile image
Faye Lynn Miller Johnson 
8 years ago

Stephanie was so helpful yesterday! Great customer service! 

Matt A. Winfield's profile image
Matt A. Winfield 
9 years ago
Patrick Rogan's profile image
Patrick Rogan 
9 years ago
Erica Gustafson Kemp's profile image
Erica Gustafson Kemp 
9 years ago

Just keep sending a refurbished phone that have been overheating but won't replace with a new phone. This is ridiculous. 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 4.8 star rating with 2,613 reviews. 

When is Verizon open?

Verizon is closed now. It will open tomorrow at 11:00 a.m. 

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